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Colonial Chevrolet - Service Center

Acton, MA

4.6
552 Reviews

552 Reviews of Colonial Chevrolet - Service Center

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March 11, 2021

I always receive excellent service. Polite and courteous. What keeps me coming back is the excellent service I receive every time I am there. Thank you! More

by SHARON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Mar 11, 2021 -

Colonial Chevrolet responded

Sharon, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2021

Easy and professional. It was for a scheduled maintenance service but many other needed services were done at the same time. Not too much waiting neither. More

by frankchen136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Mar 08, 2021 -

Colonial Chevrolet responded

Thank you, Frank! We appreciate you sharing your thoughts about your service experience here at Colonial Chevrolet. We are pleased to hear the appointment went smoothly. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 24, 2021

Great stuff. Got a sticker without any fuss or hassle. Saves me time on a Saturday. No problems, no quality issues, no service issues. Thanks. More

by CYKTRUSSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations and you had "no" issues while with us. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 18, 2021

There are no surprises. The work is done right and on time and the people are all great. We've been customers for about thirty years for sales and service with no regrets. More

by FCPEASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner, Michael Giguere
Feb 19, 2021 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to serving you for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 28, 2021

Appointment was booked quickly and scheduled within two days. Only waited at the dealership about 40 minutes for process to be completed. Very safe atmosphere and friendly. More

by WKLEWISJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jan 28, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

January 19, 2021

The staff has always been pleasant to deal with. I continue to bring my car to them for any servicing even though its a 40 minute drive for me because of how quick and informative they all are. More

by ahampta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jan 19, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

January 19, 2021

Again scheduled a service appointment, in this instance an oil change and tire rotation using a promotional coupon. This included an airbag recall that I asked about as well. Stephen in service departmen More

by Bob F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie directed me to Service and Steve in Service Dept. did the rest/
Jan 19, 2021 -

Colonial Chevrolet responded

It's great to hear, Bob, that Stephen and the rest of our service staff were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

January 18, 2021

very quick and efficient turn-around. Worked with Bobby Webb who took great care to make sure the service I requested was performed well. I'll keep returning to Colonial because the service has been terrif More

by AOMOBONO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Webb
Jan 18, 2021 -

Colonial Chevrolet responded

We appreciate your business and Bobby and our team look forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 15, 2021

I have always been satisfied with the service department at Colonial Chevrolet. The waiting room is clean, the people are pleasant and the work is service is well done. If they find problems other than what More

by Steve F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 15, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your business, Steve! John Woodland General Manager jwoodland@colonialchevrolet.com

January 14, 2021

Prompt entry into the bay. Service assistant promptly wrote up what was needed and sent me to waiting room. About an hour later he returned, took me to the ca$h register and collected, and sent me only More

by STMASON1
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 14, 2021 -

Colonial Chevrolet responded

Thank you for sharing your thoughts about your experience with Colonial Chevrolet, we're glad to hear that our team provided a pleasant and timely experience. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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