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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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July 23, 2021

Very efficient. Completed oil change quickly.I received a text reminding me that an oil change was due so I called to make on appointment. It was scheduled on a day and at a time that was convenient for me. More

by MEREARDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jul 25, 2021 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

They have a phenomenal depth of knowledge and carried themselves with professionalism at every turn. I highly recommend Colonial Chevrolet for anything automotive-related. Thank you! More

by nickwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Sanborn, Stephen Carlson, Robert Reizner
Jul 23, 2021 -

Colonial Chevrolet responded

Thank you, Nick, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

July 15, 2021

Na Service included wiper fax which was required due to GMC failure of design.Very disappointed that GMC would not reimbursed or did not even ask whether or not the tow that I had to incurred due to rain a More

by JCM978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jul 15, 2021 -

Colonial Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? John Woodland General Manager jwoodland@colonialchevrolet.com

July 13, 2021

Trevor and the staff at colonial were great. Trevor was very accommodating whenever I had questions and explained exactly what was being done. Very happy More

by saad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor - collision department
Jul 13, 2021 -

Colonial Chevrolet responded

It's great to hear that Trevor provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

July 13, 2021

I have always received outstanding service from Colonial Chevrolet. Robert and Steve are very knowledgeable and helpful. I have been a customer for over 20 years More

by AJCONZO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jul 13, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to serving you next time! John Woodland General Manager jwoodland@colonialchevrolet.com

July 07, 2021

Service center is clean and efficient. I always wait for my car and get work done on my laptop. Service Techs are courteous and helpful. More

by E.TOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jul 07, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

July 07, 2021

Steve and team provided great service, as always! They always go the extra mile and provide service with a small. Courteous and friendly team of professionals. More

by RDINODAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jul 07, 2021 -

Colonial Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

I was sorry to say was disappointed that a service guy came into waiting area discussing cost in front of others I say not to do filter and I still get a charge for filter but not installing More

by napoliconstruction
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear Robert and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

Did a fine job , as usual. Stephen, the Service manager, was extremely helpful with a n exhaust problem the came up after the service was completed. He sent me to the right company and person for the job. More

by ppjcondakes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your service experience working with Stephan here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

Done business with this dealership for years at every level. Can honestly say I've always been treated with professional courtesy and friendly service. Will continue to use there services as needed in t More

by Vetteman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for your very kind review. Luke and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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