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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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August 18, 2021

We have been dealing with Colonial In Acton for many years. We are very pleased with the service from all the employees. We trust their work. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Francis excellent mechanic
Aug 18, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

August 18, 2021

Service Advisor-Brendon Davis very helpful, cordial, kept me informed "5 star" Truck serviced as requested. Wait area clean presentable. Coffee machine a nice added touch More

by ROGERHLARSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Davis
Aug 18, 2021 -

Colonial Chevrolet responded

Thank you for taking the time, Roger, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brendon and the rest of our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

August 10, 2021

We always receive excellent service at Colonial. Employees are always pleasant to deal with and very professional. Waiting area very clean and comfortable. Service performed in less time than stat More

by JMAHONEY9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Aug 11, 2021 -

Colonial Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

August 09, 2021

Everything requested was accomplished in a professional manor. I am happy with the results. The wait time was reasonable for the services provided. I would recommend Acton Chevrolet to anyone. More

by EDODD4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Davis
Aug 09, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet! Your feedback and rating truly mean a lot to us, and it's great to hear we could meet your vehicle needs. We appreciate your recommendation and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

August 07, 2021

This dealership did an outstanding job with fixing my vehicle. They definitely fixed the correct issue I had with my car, however, The price point though just exceeded my over all expectations. More

by E.MANGOLDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Aug 08, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to submit a review. We take pride in the quality of work that we complete. It is regrettable that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact me at your convenience. John Woodland General Manager jwoodland@colonialchevrolet.com

August 07, 2021

Very pleasant, and friendly. No problems in over twenty years. Clean and comfortable waiting area. I like the on line appointment and return cofirmation and reminders. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Aug 08, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts, Steve, about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 30, 2021

Service department has always delivered quality and Service department has always delivered quality and timely assistance. They make it very easy to provide appointment times and follow through with More

by BARTONWM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jul 30, 2021 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

Friendly service department and the mechanics do a great job. I have purchased 4 vehicles at Colonial chevy and Jim is the salesman I dealt with when I bought my Silverado. No pressure and is someone I wou More

by FISHMHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Jul 23, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that Jim had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

Professional Service friendly staff. Convenient dealership. Have bought several new and used vehicles at this store over the years . And our experience has been top shelf More

by PROJECTMAN7841
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson
Jul 23, 2021 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 23, 2021

The Service Dept continues to deliver superior performance. They’ve serviced my modified Express van since I purchased it, 10 years ago and my modified Chevy Van prior to this one. I am very sat More

by DICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jul 23, 2021 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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