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Colonial Chevrolet - Service Center

Acton, MA

4.6
552 Reviews

552 Reviews of Colonial Chevrolet - Service Center

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June 28, 2021

Did a fine job , as usual. Stephen, the Service manager, was extremely helpful with a n exhaust problem the came up after the service was completed. He sent me to the right company and person for the job. More

by ppjcondakes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your service experience working with Stephan here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

Done business with this dealership for years at every level. Can honestly say I've always been treated with professional courtesy and friendly service. Will continue to use there services as needed in t More

by Vetteman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for your very kind review. Luke and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 28, 2021

Thoroughly answered my questions and did the needed services and advised on services not needed at present. More

by BMALEN
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad our service team were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

June 27, 2021

Promptly addressed the issue, courteous service I am happy with the visit. More

by DBEDROCKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! Allen and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

June 26, 2021

Great service and friendly staff are doing well. The best of the best. Friendly staff and professional service members in the dealership and the community More

by FAITHGARY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jun 28, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2021

Great service. Nice clean facility. Pleasant staff. Would highly recommend. More

by GILMARIANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby webb
Jun 22, 2021 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, Bobby and our team look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2021

Staff does a great job at communicating with customers. Plus they offer amazing service at economical prices, definitely a rate commodity! We will most definitely be going back again in the future. More

by athenagould
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor in the Body Shop
Jun 23, 2021 -

Colonial Chevrolet responded

Thank you, Athena! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2021

The appointment was on time. The work was professionally completed. They make you feel like part of the family. More

by jayspadano8
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jun 22, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2021

The service department is knowledgeable, throrough, and courteous. We scheduled the service using Colonial's online tool and brought the vehicle in when scheduled. The work was completed on time and all More

by astrolou777
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 22, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

June 22, 2021

Much better experience here than Lowell Chevy. Service has always been done on time and no issues with their work and no surprises when the bill comes. More

by 87SAMGOOD
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 22, 2021 -

Colonial Chevrolet responded

We appreciate your business, and our team looks forward to serving you again soon! Thank you for taking the time to leave us a five-star review. John Woodland General Manager jwoodland@colonialchevrolet.com

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