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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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January 29, 2022

We have used this dealership for buying and servicing our vehicles. We are happy with both. Great service More

by JOPIOLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Jan 30, 2022 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

January 27, 2022

Service Department is great, and taking good care of me and our 2004 Yukon Quadrasteer. My only suggestion for improvement would be better coordination between Parts and Service, so I don’t personally have More

by isaact
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Robert Reizner, Brendan Davis
Jan 27, 2022 -

Colonial Chevrolet responded

Thank you so much for taking the time to leave us a review. We'll be sure to share your comments with our team. We look forward to having you as one of our valued customers for years to come. John Woodland General Manager jwoodland@colonialchevrolet.com

January 05, 2022

They are very helpful and friendly and always have my truck ready when they say it will be done! More

by DFLORY24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 05, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

January 04, 2022

Great Service and good people. I need to type a few more words to get the web site to accept this. More

by JOHNRUGGIERO
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Jan 04, 2022 -

Colonial Chevrolet responded

John, It's great to hear that Stephen was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

January 04, 2022

Not happy with what they did to my truck. Charge me money for something they didn’t do. More

by SSSJONESY102602
Recommend Dealer
No
Employees Worked With
Service
Jan 19, 2022 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly. John Woodland General Manager jwoodland@colonialchevrolet.com 978-263-1000

January 04, 2022

The service department made it easy to make an appointment and when I brought my vehicle in for service it was done quickly and efficiently More

by DENNISSMITH2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Jan 04, 2022 -

Colonial Chevrolet responded

Dennis, Thank you for your very kind review. Brendan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 23, 2021

Great communication and true to their word, appreciated their help and quick service, thank you. More

by TED.DOUCETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Dec 27, 2021 -

Colonial Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 17, 2021

They were so nice and helpful with fixing my heater. I have brought my car in multiple multiple times. More

by STACEYG1318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Dec 17, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, Stacey, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

December 15, 2021

Everything well at Colonial. Car was waiting for me out front. Quick in to pay and right out. Thanks More

by DAN.TONELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Dec 15, 2021 -

Colonial Chevrolet responded

Thanks, Dan, for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 07, 2021

Thanks so much to the Colonial Chevrolet Service Department. Once again, they provided fast, friendly, and fair service. They have taken such great care of us through the years and we will continue More

by MELISSAMARTIN08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Dec 08, 2021 -

Colonial Chevrolet responded

Melissa, Thank you for your very kind review. Allen, Stephen and Monica and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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