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Colonial Chevrolet - Service Center

Acton, MA

4.6
552 Reviews

552 Reviews of Colonial Chevrolet - Service Center

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October 14, 2021

I have two GM vehicles serviced here and I don’t plan on going anywhere else. The service department at Colonial is not only accommodating, but they are also fair, honest, and always get to the bottom of th More

by MICHAELSTARR90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Oct 15, 2021 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

October 14, 2021

They have the best staff and go out of there way to get the job done More

by ROB.V.TOOMEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner, Michael Giguere, Brendan Davis
Oct 15, 2021 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

October 07, 2021

Service was on time professional friendly incompetent I would recommend these people to all my friends More

by Scott Canavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Oct 09, 2021 -

Colonial Chevrolet responded

Thank you, Scott. We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

October 02, 2021

Everyone is very helpful and nice, like bringing my car there for service they do a great job More

by LMDC2326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan, Stephen Carlson, Robert Reizner
Oct 03, 2021 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

September 30, 2021

Colonial chevy service team always go out there way to see you understand all aspect of your car service ! They are the best thank you! More

by RJKLOPF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Sanborn, Stephen Carlson, Robert Reizner, Michael Giguere
Sep 30, 2021 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

September 16, 2021

Although I was there for 2.5 hours for an oil change plus asked them to find out why my car rattled. I was told they ordered the parts needed to fix the rattle and my warranty should cover it. People you c More

by DOL3618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Sep 16, 2021 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

September 16, 2021

Always on time; they do great work , the dealership is always neat and clean staff great More

by BLACKSWANFARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The mechanics that work on my truck!!!, Robert Reizner
Sep 17, 2021 -

Colonial Chevrolet responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

September 06, 2021

The service was fast and the tech was very clear about what needed to be done for the recall. Thank you Colonial Chevy for such a fast and great experience. More

by amichaelofone
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Sep 07, 2021 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

September 02, 2021

It's the best dealership within a 25 mile radius. They go out of the way to finish the service in a timely professional manner. I highly recommend Colonial Chevrolet of Acton. More

by BLAZER1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Sep 02, 2021 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

August 26, 2021

I was there on a Saturday. I received required general maintenance on my vehicle. I spent little time there seeing there was low volume of traffic. Everyone was professional and were following Covid-19 p More

by mlmaxner2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Aug 26, 2021 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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