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Colonial Chevrolet - Service Center

Acton, MA

4.6
552 Reviews

552 Reviews of Colonial Chevrolet - Service Center

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July 29, 2022

The staff was nice and for the most part friendly and personable. I was amazed that it took them 4 days and one failed part order to realize the issue with my AC was the one thing EVERYBODY knows is the More

by BCURRY166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Contact
Aug 04, 2022 -

Colonial Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. John Woodland General Manager jwoodland@colonialchevrolet.com

July 22, 2022

From the minute you call to make an appointment, to the time you pick up your vehicle all fixed, nothing but professional and personal satisfaction! Can’t ask for better than that!!! More

by JTALUTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Jul 22, 2022 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

July 21, 2022

Fantastic service. Excellent communication and friendly customer service at drop off and pick up. Booking online could be improved but the experience is still A+ More

by BBarto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Jul 22, 2022 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

July 19, 2022

I own three Chevy's that I purchased over the past years from Colonial. In addition to a very positive purchase experience, they provide efficient and cost effective service on my vehicles. More

by BERNARDPELOQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Jul 19, 2022 -

Colonial Chevrolet responded

Bernard, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

July 04, 2022

Joe Pellegrini was excellent to work with ,friendly and responsive and always ready to help . More

by bolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

July 04, 2022

Best dealership there is, sales, service and parts departments are top notch. I recommend Colonial Chevy to everyone I know More

by ROYCET4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Jul 05, 2022 -

Colonial Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

June 30, 2022

I went in for service and always receive excellent service. The staff at the desk have excellent knowledge of my auto issues. Thank you to Brendan at the desk for his excellent service More

by James.OMalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Brendan Davis
Jul 01, 2022 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, James, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

June 30, 2022

Staff is always super friendly and are attentive to detail. They are timely and take care of their customers. More

by Chelsea Claggett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Jul 01, 2022 -

Colonial Chevrolet responded

Thank you, Chelsea. We appreciate your business and our team looks forward to serving you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 18, 2022

Above and beyond all expectations, prompt efficient, and very professional, everyone went above and beyond all expectations More

by WMAGNUSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

June 18, 2022

Great service department, easy scheduling of appointment, all work done in time as promised, nice waiting area. More

by revsboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

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