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Colonial Chevrolet - Service Center

Acton, MA

4.6
552 Reviews

552 Reviews of Colonial Chevrolet - Service Center

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October 06, 2022

Brought my Bolt EV in for a tire rotation and safety check. Everything went smoothly. The waiting area is really great - it makes it easy and comfortable to wait for the work to be done. WiFi is solid. More

by SMITHARC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Oct 06, 2022 -

Colonial Chevrolet responded

Thank you for your kind review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 06, 2022

Brought in Summer only car for yearly oil change and State Inspection, no surprises as expected. More

by ACKLEYG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Oct 07, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

October 06, 2022

pleasant to talk to. the work they perform is exceptional. wait time is very minimal. More

by EDMOND.HEBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson
Oct 06, 2022 -

Colonial Chevrolet responded

Thank you, Edmond! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

October 06, 2022

Consistently great service at a good value. We have used Colonial Chevrolet for service for the past 20 years. More

by JOEL.K.COHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Oct 07, 2022 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business, Joel, and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

October 06, 2022

I Went in for a routine oil/filter/tire rotation. Robert-the service manager noticed a toggle switch for my driver seat control was missing. He ordered one, it came in and it was installed free tod More

by Jeffreyleebradbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
Oct 06, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review, Jeff. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

October 06, 2022

Hey all you reading this: service don't get any better than at Colonial. I take my Chevys there, my Range Rover there, my Jag there, and my Porsche. It's like having a genius family member wh expertly f More

by DCARLISLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Oct 06, 2022 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 06, 2022

I have been servicing my car with Colonial Chevrolet for the past 2 years and could not be happier! My salesman always greets me warmly and asks about my family. I choose to wait in the comfortable waitin More

by kikkis_j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Michael Giguere
Oct 06, 2022 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

September 28, 2022

I love this dealership things go nice and smooth clean workmanship is great and it’s close to home More

by PAULSARCISIAN1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Sep 29, 2022 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

September 27, 2022

They new what to do and the process was very good the folks were very friendly. I didn’t worry at More

by JRSMJ5
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevin
Sep 28, 2022 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

September 27, 2022

It took awhile to get parts for the car because it was an older model, but the inspections were thorough and the work well done. More

by OKELLYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Sep 28, 2022 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

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