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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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January 10, 2023

Their concern for costumers satisfaction is highly commendable. I didn't have an appointment but they had to create a space for me and then attended to me so very well More

by banordagreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 11, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 10, 2023

welcoming and efficient. They are very helpful and input discounts without prompting. Wish they had a day they were open earlier or later once a week More

by TMK0026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jan 11, 2023 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 10, 2023

Colonial fixed 2 known problems that I have read others' experience with on the web: the high energy battery controller replacement and the under-the-dash electric heater connector failing. The battery co More

by JANZENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Jan 11, 2023 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

January 10, 2023

Great service, very professional. Everyone at Colonial very helpful and make it a pleasure to do business. More

by Scott Canavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Jan 11, 2023 -

Colonial Chevrolet responded

Thank you for your very kind review, Scott. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 10, 2023

Colonial Rocks! Always the best Customer Service! Wait time was minimal and on your way. More

by ROBLINDSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Brendan Davis
Jan 11, 2023 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

January 10, 2023

I always have always trusted my Tahoes with Colonial! They do great work and stand behind it. More

by SHEEHY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Jan 10, 2023 -

SHEEHY14 responded

I always have always trusted my Tahoes with Colonial! They do great work and stand behind it.

January 10, 2023

Very pleased with the service and professionalism exhibited by Colonial, esp. Jim McLoughlin. This is the second vehicle I've purchased at Colonial Chevrolet and plan to return for any additional pu More

by DSEDLOCK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Jim and our team here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 02, 2023

Joe Pellegrini went out of his way keeping me informed of my Camaro's progress when it was back for warranty work. The sale did not end with him. He stayed and touch and coordinated everything from the s More

by Maxima2020
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere, Brendan Davis
Jan 02, 2023 -

Colonial Chevrolet responded

Thanks for leaving us a review! We appreciate your business and will be sure to pass along your feedback to Joe, Brendan, and Monica! We look forward to helping you with any questions or future vehicle needs. John Woodland General Manager jwoodland@colonialchevrolet.com

December 31, 2022

Not fixed after multiple blinker bulbs. Asked for diagnostic and they just replaced bulb after saying my warranty expired day prior. More

by michaelgschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Boisvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
December 31, 2022

Great service. They patched my tire that had a screw in it instead of plugging it. More

by JA.FITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Jan 02, 2023 -

Colonial Chevrolet responded

Thanks for your review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. John Woodland General Manager jwoodland@colonialchevrolet.com

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