580 Reviews of Colonial Chevrolet - Service Center
Their concern for costumers satisfaction is highly commendable. I didn't have an appointment but they had to create a space for me and then attended to me so very well commendable. I didn't have an appointment but they had to create a space for me and then attended to me so very well More
welcoming and efficient. They are very helpful and input discounts without prompting. Wish they had a day they were open earlier or later once a week They are very helpful and input discounts without prompting. Wish they had a day they were open earlier or later once a week More
Colonial fixed 2 known problems that I have read others' experience with on the web: the high energy battery controller replacement and the under-the-dash electric heater connector failing. The battery co experience with on the web: the high energy battery controller replacement and the under-the-dash electric heater connector failing. The battery controller was replaced in the first week and as I drove out of Colonial I got heater messages and no heat. This seems like a Colonial fault, but really it is a known 2017 Volt Premier issue (PIC 6266) but perhaps my warranty doesn't cover it. Web accounts say other service depts charged for removing the dash board, but Colonial was able to repair it less expensively. So I surmise that replacing the battery controller was enough to disturb a poor heater connection, perhaps by a slight tug on a wire harness. I have my car back and can plan longer drives now, although i have to relearn how to drive it after 3 months of primarily gas driving. Absolutely no non-Chevrolet personnel worked on the car. Pickup and delivery was by my bicycle but the multiple choice did not offer "not applicable" More
Colonial Rocks! Always the best Customer Service! Wait time was minimal and on your way. Always the best Customer Service! Wait time was minimal and on your way. More
Very pleased with the service and professionalism exhibited by Colonial, esp. Jim McLoughlin. This is the second vehicle I've purchased at Colonial Chevrolet and plan to return for any additional pu exhibited by Colonial, esp. Jim McLoughlin. This is the second vehicle I've purchased at Colonial Chevrolet and plan to return for any additional purchases. Sales and service there has been great. More
Joe Pellegrini went out of his way keeping me informed of my Camaro's progress when it was back for warranty work. The sale did not end with him. He stayed and touch and coordinated everything from the s my Camaro's progress when it was back for warranty work. The sale did not end with him. He stayed and touch and coordinated everything from the service to the body shop. Brendan and Monica in service were great as well. When I picked up the car, it was detailed and looked fabulous. They really care about their customers here. More
Not fixed after multiple blinker bulbs. Asked for diagnostic and they just replaced bulb after saying my warranty expired day prior. Asked for diagnostic and they just replaced bulb after saying my warranty expired day prior. More