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Colonial Chevrolet - Service Center

Acton, MA

4.6
552 Reviews
Call Service Center (978) 631-1211

552 Reviews of Colonial Chevrolet - Service Center

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December 31, 2022

Great service. They patched my tire that had a screw in it instead of plugging it. More

by JA.FITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Report | Print
Jan 02, 2023 -

Colonial Chevrolet responded

Thanks for your review! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. John Woodland General Manager jwoodland@colonialchevrolet.com

December 31, 2022

Not fixed after multiple blinker bulbs. Asked for diagnostic and they just replaced bulb after saying my warranty expired day prior. More

by michaelgschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Boisvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Report | Print
December 31, 2022

Always top service at Colonial Chevrolet Acton. Service team at desk is great to work with and top notch mechanics do great work on my car. Employees have been there many years which I like. Top no More

by DAVIDBROWNE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Brendan Davis
Report | Print
Jan 02, 2023 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, David! Your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! John Woodland General Manager jwoodland@colonialchevrolet.com

December 28, 2022

The service has always been good with my Astro Van since 2001. Rob, the service manager has always provided sound upfront advice to me. He deserves a medal! More

by BUDDYBATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob at service desk, Robert Reizner
Report | Print
Dec 28, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 27, 2022

I bought my vehicle In 2015 and The service has always been fantastic and they get you back on the road. More

by INFO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
Report | Print
Dec 27, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We look forward to continuing to serve you for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 27, 2022

Prompt, courteous service. They were not able to reproduce some of my concerns, but they were very intermittent issues. More

by DAVES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Michael Giguere
Report | Print
Dec 27, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's good to hear about your experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2022

Being a satisfied customer for over 25 years and purchasing/leasing 5 vehicles says it all ‼️ More

by GYMRAFTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Report | Print
Dec 26, 2022 -

Colonial Chevrolet responded

Thanks for your continued loyalty to Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2022

Friendly staff, prompt service. highly recommend this place for Chevy service. Nice quiet waiting area for those waiting while the car is being worked on. More

by JKRISHNASAMY
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Report | Print
Dec 26, 2022 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2022

Dealing with Service is always a positive experience! I would highly recommend it to anyone. More

by PAMGUANCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
Report | Print
Dec 26, 2022 -

Colonial Chevrolet responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2022

Outstanding service from the Colonial Chevy Service team. They were able to add me to their schedule and take care of all of the work I needed done while I waited, and got me back on the road quickly. G More

by GBRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner
Report | Print
Dec 26, 2022 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

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