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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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April 19, 2023

Excellent experience with Colonial Chevrolet. I had multiple interactions with this dealership in Sales (Joe P), Service (Brendan D), and Parts (Hank M). All of them have been excellent, which More

by 2013tdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
Apr 19, 2023 -

Colonial Chevrolet responded

We are very happy to hear Joe, Brendan, Hank, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

April 18, 2023

The service on my car was done well and on time. Service staff very attentive and helpful. More

by My2ndJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
Apr 18, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 15, 2023

Colonial Chevrolet is trustworthy, reliable, efficient, timely, patient and the staff is extremely pleasant. They are why we keep coming back! More

by TUBRIDYJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Michael Giguere
Apr 16, 2023 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

April 12, 2023

The service on my car was done in a very timely manner and the service staff was very helpful More

by JWOODY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Apr 13, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 11, 2023

a excellent dealership that offered me a fair trade for my truck and a good price on a new one. my next vehicle will come colonial chevy. More

by WEHAST
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

Service was excellent. The team was ready and responded with efficiency and accuracy. They discussed all service items to be performed and future recommendations. More

by mann1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner, Brendan Davis
Apr 11, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

The service department is always friendly and knowledgeable--not only about work to be done, but also about the history of the vehicle. I am always surprised about the freedom from pressure to ad More

by OKELLYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Apr 11, 2023 -

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

Brendan was fabulous ! He was quick , professional, honest and communicated every step of my repair service. He’s a great addition to your service staff More

by ML.TERRERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Apr 11, 2023 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 10, 2023

nice guys in the service department. My 2013 chevy diesel got returned to me not fixed and no solution in sight. How can a gm dealership send back a 30k truck with no solution to the More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendan Davis
Apr 14, 2023 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Woodland General Manager jwoodland@colonialchevrolet.com

April 04, 2023

The collision center was very helpful, respectful and professional. Was able to obtain OEM replacement parts. Assisted with obtaining rental vehicle. Workmanship was quality work. Detailed vehicle prior More

by jamie.durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us, Jamie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

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