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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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April 28, 2023

I have been going to this dealership for the last nine years and they always if you great service. I would highly recommend this dealership to anyone. More

by INFO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
May 01, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2023

Brendan, service associate, is welcoming and very professional. I asked Brendan for an estimate to have rain guards installed on my Cadillac ATS and made an appointment. The work was completed faster More

by devorajordan524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
May 01, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear Brendan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

April 28, 2023

Very efficient job and professional staff. Glad to have my installation and maintenance job done here More

by RUIGAN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
May 01, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 26, 2023

From start to finish, the whole experience was excellent! The SERVICE R EP was very knowledgeable and thorough More

by ROGERHLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Apr 26, 2023 -

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet; we look forward to having you as one of our valued customers for many more years to come, Roger. John Woodland General Manager jwoodland@colonialchevrolet.com

April 25, 2023

Monica and Trevor are great! I have recommended your body shop to 2 friends since my positive experience. Thank you BTW - Jim (the car sales guy) is great too. More

by karlhilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor is great
Apr 26, 2023 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet, Karl. We're thrilled to hear that you found your experience with Trevor and Monica to be a positive one. We appreciate your business and hope to see you again soon. John Woodland General Manager jwoodland@colonialchevrolet.com

April 25, 2023

Excellent customer service. I had an unexpected battery problem with my Bolt and Colonial Chevrolet handled it perfectly! More

by BVMCGREGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Apr 26, 2023 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

April 25, 2023

Been taking my car and truck to Colonial for years now. They are awesome, I love my Bolt EUV and my Black Widow Truck. Service, sales, management are all awesome people to work with. More

by JARHEADSECURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Michael Giguere, Brendan Davis
Apr 26, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to leave us this great five-star review. Thank you for choosing Colonial Chevrolet. We truly appreciate your business and look forward to having you as one of our valued customers for years to come. John Woodland General Manager jwoodland@colonialchevrolet.com

April 19, 2023

Positive customer service: Brendan was helpful and responsive to my questions. My car was serviced in a timely manner. More

by CAROLE.MISTICAWI
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Apr 19, 2023 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Carole, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 19, 2023

Visit was pleasant took a little longer than I would’ve liked, but the waiting room is comfortable More

by MICHAELMOREAU62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner, Brendan Davis
Apr 19, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 19, 2023

Very personable service center staff, clean and comfortable waiting room facilities, and quick service (oil change and tire rotation) More

by WARMAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Apr 19, 2023 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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