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Colonial Chevrolet - Service Center

Acton, MA

4.6
580 Reviews

580 Reviews of Colonial Chevrolet - Service Center

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March 20, 2024

Got my vehicle in quickly! Did an oil change and 60,000 mile inspection. Covered by GM! Great service great support highly recommend Acton Colonial Chevrolet! More

by CCLINTON3577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

The BodyShop did a fantastic job ! Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lyra
Mar 20, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevor, Monica, and our team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

Staff were very accomodating. Excellent Customer service. High five to Monica and Trevor for their wonderful works! More

by radzwillquiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Monica and Trevor met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 13, 2024

Great service, very accommodating with Minimal wait time. Glad I switched dealerships. I would recommend these guys for your cars service needs More

by Mygrumpypc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

March 07, 2024

This is my second truck from Colonial. Everyone was really nice. There was zero pressure for me to make a decision. They gave me a great deal deal for my trade in and I got the truck of my More

by TCOOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolowacki, Kyle Crawford
Mar 07, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Jacob and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

March 06, 2024

The team did an outstanding job and went above and beyond. I brought the truck in on a Thursday. They diagnosed a critical problem with the engine, obtained hard to get parts, including one that arr More

by THEROSENBLATTS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. Tom and our service team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 05, 2024

As a repeat customer buying another Silverado was easy. I was able to trade my well kept used silverado in at a fair value with minimal delay. More

by Camp
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 04, 2024

Going for my inspection sticker was hassle free. Everyone is friendly and professional. Thank you for being quick too! More

by polly.lioubow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Colonial Chevrolet responded

Polly, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

Did the job in a timely and professional manner. Comfortable and clean waiting area and restroom More

by amkpjk1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Feb 27, 2024 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

As usual, Colonial Chevrolet was exceptional with its service. I had my truck repaired due to an accident, then they took it in the shop and I had the brakes done and new tires. My truck is black and More

by TODD.MEUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis
Feb 27, 2024 -

Colonial Chevrolet responded

Todd, Thank you so much for your excellent review! We are so glad that Trevor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

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