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Colonial Chevrolet

Acton, MA

4.7
1,523 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,523 reviews

June 12, 2023

Went in for an oil change. My ball joints were found to be bad. They had the parts and were able to fix. I was Ubered home and back. Thank you! More

by SMHART4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No contact
Jun 13, 2023 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

June 12, 2023

Great to work with very professional . Excellent service explained what was wrong and what was done to fix the problem so far all is well no on going issues More

by K9PATIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Michael Giguere
Jun 13, 2023 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 10, 2023

The experience was very good no hassle. The work was done in a timely manner. I would recommend this company and also return there myself. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
Jun 13, 2023 -

Colonial Chevrolet responded

Thank you, Mike, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2023

Fast friendly service. Comfortable waiting room. Reasonable prices. I trust that they will do only what needs to be done and fully explain what is needed. More

by ADOROTHYJOHNSON
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 07, 2023 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 07, 2023

I was pleased with the post purchase anassistance. I received from the sakes staff, but did not like the $2500 over MSRP that I paid. More

by pmosbach
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 01, 2023

Prompt and courteous service. I have been going here for 15+ years and I have always been treated fairly. More

by CNS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Carlson, Robert Reizner
Jun 02, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 26, 2023

Issue was diagnosed and part ordered. Customer service people were courteous and efficient. Repair was done within estimated time. Good experience all around. More

by WIN95405
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
May 28, 2023 -

Colonial Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

May 25, 2023

Working with Robert is always enjoyable. I also like to see him outside of the dealership at Market Basket. More

by MIJOMURPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Reizner
May 26, 2023 -

Colonial Chevrolet responded

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 22, 2023

Jim Keefe worked with us on our new car purchase. He was very helpful and I would not hesitate to recommend him and this dealership. The purchase was very easy and enjoyable! More

by psegalla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
May 22, 2023 -

Colonial Chevrolet responded

Here at Colonial Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Jimmy, and it was a pleasure having you at the dealership. We appreciate your review! John Woodland General Manager jwoodland@colonialchevrolet.com

May 22, 2023

Awesome experience every step of the way. Luke is personable and knowledgeable, he made the entire experience a pleasure. Colonial met our particular needs without a hitch. Highly recommend! More

by TBRENNAN2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

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