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Colonial Chevrolet

Acton, MA

4.7
1,522 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,522 reviews

December 10, 2023

Overall the dealership was great. The issue was waiting for parts, which is not the dealership's fault due to the strike. Vehicle was dropped off on 10/26/23 and was not completed unt More

by DBETTENCOURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Dec 10, 2023 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

December 09, 2023

Everyone was very professional and friendly. I waited for my car to be serviced and there was plenty of space to work remotely while I waited. It was a great experience. More

by JULIESUMMERS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Crawford
Dec 10, 2023 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

December 08, 2023

Kyle was very helpful with resolving my tire issue. He reassured me that all four tires was in good condition, especially for the winter season. Thank you for his excellent service. The mechanic was tr More

by Anne-Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Dec 10, 2023 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Anne-Marie, and we are thrilled that you found your experience with Kyle here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

December 06, 2023

They were great to communicate with, and resolved my problem quickly. I would definitely go back for service again More

by danbilek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Crawford
Dec 06, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dan, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

December 04, 2023

Happy with my service and like the oil change and rotation specials. Will be back More

by ltbbfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lyra
Dec 05, 2023 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

December 01, 2023

I found a vehicle online and Luke Ealey responded back right away and within 15 minutes I placed a down payment. Luke has done a great job in finalizing all the necessary paperwork and sending it to me b More

by jessstolworthy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Colonial Chevrolet responded

Thank you so much, Jess, for choosing Colonial Chevrolet! Congrats on your new purchase, and let us know if we can be of any more assistance! John Woodland General Manager jwoodland@colonialchevrolet.com

November 30, 2023

Diagnosed my issue with my 2020 Bolt. Told me 2 weeks to order new battery and then install it. Part arrived and was installed in 2 weeks. Great job and they gave me loaner vehicle to us More

by KFINNERTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Crawford
Dec 01, 2023 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 29, 2023

Very friendly, answered all of our questions, excellent service, not pushy, informative and helpful in navigating a complex car-buying process More

by Audrey E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Colonial Chevrolet responded

Audrey, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

November 28, 2023

Did a great job getting my suv fixed and back on the road. I had a problem And they fixed it More

by george.colarullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Colonial Chevrolet responded

George, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 26, 2023

They made the process of buying a car so easy. I would highly recommend Matthew Kronk! More

by cassandra.sullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Colonial Chevrolet responded

Thank you, Cassandra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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