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Colonial Chevrolet

Acton, MA

4.7
1,522 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,522 reviews

February 07, 2024

Joe in sales is great to work with, his patience and expertise are amazing. He knows what options cars have and can provide solutions for what might work best for a customers needs. More

by Abgehrig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Colonial Chevrolet responded

It's fantastic to hear that Joe provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

February 07, 2024

Great dealership. Easy, fast, honest. Won't go anywhere else when it's time to upgrade. More

by mike@troiano.me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 02, 2024

I trust that the service center did all the service as needed but the fact that they forgot to reset the car service warnings seems as if they rushed the job. Also, I did not get the call with the status. More

by gkmekala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Crawford
Feb 07, 2024 -

Colonial Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Woodland General Manager jwoodland@colonialchevrolet.com

February 01, 2024

Easy to deal with! No hassles and no gimmicks! I had a very good car buying experience. More

by DOUGLANZILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Colonial Chevrolet responded

Thank you so much, Doug, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

January 30, 2024

Took my 2021 chevy silverado in for some work Trevor was great i was treated good service was good and fast will always use this dealership More

by marcmcvicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Trevor and our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

January 29, 2024

Outstanding experience! The team at Colonial Chevrolet were professional and knowledgeable. The facilities are too notch. Colonial ensured my vehicle was delivered the right More

by eric.a.binder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Colonial Chevrolet responded

Thank you, Eric, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Chevrolet are glad to have you as a customer. John Woodland General Manager jwoodland@colonialchevrolet.com

January 29, 2024

Great kind staff very accommodating. Quick painless process I would definitely buy from them again. More

by Mitchm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

January 27, 2024

Not sure who the service rep was who checked me in (he did not provide his name), but he was miserable. Didn't look at me, grunted through the process, and made it feel like I was a big inconvenience to b More

by WALDOPAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Fahey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Crawford
Jan 29, 2024 -

Colonial Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Robert Fahey Service Director Rfahey@colonialchevrolet.com

January 26, 2024

Excellent, Luke was above and beyond expectations. A+, Finance was easy, thorough and easy to work with A for him. from beginning to end too less than 4 hours and the new SUV was delivered to my resi More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Colonial Chevrolet responded

Steve, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Luke delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

January 24, 2024

So helpful and efficient. I am very happy with my experience at Colonial and definitely recommend. More

by wkent14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Colonial Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

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