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Colonial Chevrolet

Acton, MA

4.7
1,522 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,522 reviews

June 26, 2024

Helpful staff , everything was explained clear. Special offer explained and adjusted to my needs. Thank you. More

by vpolish15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Colonial Chevrolet responded

Thank you so much for choosing Colonial Chevrolet! Please let Joe, Parrish our team know if we can further assist you. John Woodland General Manager jwoodland@colonialchevrolet.com

June 21, 2024

Straightforward,, honest,, fair, and trustworthy Made the whole process, simple and expedient, looking forward for future business many thanks More

by moviecam
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Colonial Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

June 20, 2024

My experience can be succinctly described as: smooth and easy. Was very pleased and definitely continue to use this service place. More

by Mordechai Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

June 19, 2024

Fast service everything was explained thoroughly the waiting area was clean and comfortable would recommend. More

by TPOBRIEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Colonial Chevrolet responded

Sorry to hear that you did not have a five star experience at our dealership. Sorry that your cover has not arrived unfortunately lots of these are currently on back order from General Motors. Please call me directly if I can be of assistance John Woodland General Manager 978-263-1000

June 18, 2024

The window on my 2013 Volt was stuck down. They let me leave the car in their garage, even though there were no appointments available, and were able to repair it within two days! Service abov More

by JOHN@BUTTRICK.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Colonial Chevrolet responded

John, Thanks for sharing your thoughts about your service experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 18, 2024

Luke was nice and helpful and honest he honestly didn't give a run around for to get a car More

by jjm06108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. Luke and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 13, 2024

Consistently good service. I like the online booking (but so many text reminders! Sheesh, do people forget this much?). More

by sbeguelin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

June 12, 2024

They were friendly, accommodating and very efficient. Would definitely recommend to others and shop here again! More

by ta8679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Colonial Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

June 12, 2024

Sales person assured me he would help me with my car. I asked him how to save or delete radio stations without satellite. He said no one could help and that I have to call OnStar. Seems like a simple req More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom O'Toole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lyra
Jun 13, 2024 -

Colonial Chevrolet responded

Good afternoon Chevy. Looking through our records we have no record of you ever servicing at our dealership and none of my service staff recalls this situation. Please contact me directly as I would like to get to the bottom of this and try to rectify the situation. John Woodland General Manager 978-263-1000

June 07, 2024

Luke was a pleasure to work with. He is extremely knowledgable and has a great demeanor about him that makes him a joy to work with. Can't recommend enough. More

by Alex.Marlow12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Colonial Chevrolet responded

Thank you for sharing your experience with us, Alex! We're happy to hear it went well and truly appreciate your feedback. John Woodland General Manager jwoodland@colonialchevrolet.com

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