Colonial Cadillac - Service Center

I always leave happy with the quality of work orchestrated by a great front desk team and service manager. orchestrated by a great front desk team and service manager. More

Everyone at Colonial has been superb. Can’t say enough good things about the dealership, from sales, service and the body shop. The quality and attention to our individual needs has been Can’t say enough good things about the dealership, from sales, service and the body shop. The quality and attention to our individual needs has been outstanding! More

Denise has always been cheerful and very helpful whenever I come in for service. She is a great asset to Colonial! I come in for service. She is a great asset to Colonial! More

Great service good communication overall very pleased. Would recommend and would go again. Thank you Would recommend and would go again. Thank you More

Excellent dealership! I was so upset when I scuffed one of my beautiful customized rims on my Escalade but I was able to get it dropped off to the dealership within days a I was so upset when I scuffed one of my beautiful customized rims on my Escalade but I was able to get it dropped off to the dealership within days and they had it looking good as new within hours! A++++++ More

Jim is great ordered the part that needed to be changed and had it replaced today. Thank you so.much and had it replaced today. Thank you so.much More

Trusted Cadillac service, great staff doing scheduling, coordinating and communicating service needs and completing any necessary repairs. coordinating and communicating service needs and completing any necessary repairs. More

We were a little disappointed with our service. The car is used but very nice. Everyone was very nice and polite. Everyone we talked to said they check out everything in the car thoroughly. As soon The car is used but very nice. Everyone was very nice and polite. Everyone we talked to said they check out everything in the car thoroughly. As soon as I left the dealership it said change the battery in the key fob. The fluids were a little low. We couldn't find the tool for the wheel lock lugs, the dealer ship couldn't either so we brought it back and they changed the lugs. Used the parking brake once it locked up, had to have it towed home. Our mechanic got it out with his scanner. Brought it back they cleaned up the brakes. I told them the brakes squealed sometimes, they still do. I brought the car back on Monday afternoon, I called Friday afternoon they said the car was done and they had text me and called me. That was not true. Everybody has bad days and I'm sure you check your cars out, but I feel that was not the case with us. We would use your dealership again. More

Everyone was very nice and helpful. Love the coffee/latte machine in the waiting room. Love the coffee/latte machine in the waiting room. More

Renata was service manager. She is extremely professional, warm and courteous. She makes entire experience pleasant. Colonial staff from runner to service manager to cashier She is extremely professional, warm and courteous. She makes entire experience pleasant. Colonial staff from runner to service manager to cashier are courteous and very helpful. First rate organization. More