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Colonial Cadillac
Woburn, MA
1,327 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,327 reviews
October 23, 2023
Renata is OUTSTANDING. She is the very best person you can see in this service department She is the very best person you can see in this service department More
by BILLYC7
Verified CustomerEmployees Worked With
Helpful October 23, 2023
Great atmosphere at Colonial. Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents Everyone friendly,courteous and professional. Renata is awesome. She’s a model for customer service agents More
by BBYRNE0
Employees Worked With
October 22, 2023
We live in Michigan. After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Kn After visiting with cousins who live near Boston, we were traveling to Virginia to see other family members when the 'check engine' light came on. Knowing we shouldn't drive the car for 10 hours with something wrong, we searched for a nearby Cadillac dealer in hopes they would get us in and diagnose the problem. Sure enough, the service manager said he wanted to help and would get us in to determine what was wrong. Once the problem was diagnosed and Renata confirmed they had the new part needed to fix the problem, she gave us an update and suggested a few places where we could have lunch while the car was being fixed. Shortly after we returned from lunch, Renata said the car was not only fixed, but they washed the outside and vacuumed the floor inside. What could have been a miserable experience was made much better by the service team. Thanks! More
by CHUCK MANIACI
October 21, 2023
My favorite dealership to deal with. Real people. Real care. Great communication. I send my mom here to buy cars. Real people. Real care. Great communication. I send my mom here to buy cars. More
by DANIELBOOMSAUCE
Employees Worked With
October 20, 2023
I will only buy a Colonial Cadillac because I TRUST their knowledge, commitment and SERVICE..!!! knowledge, commitment and SERVICE..!!! More
by JACKLEPORE2
October 18, 2023
Exceptional service and professionalism always treated with respect and well informed throughout the entire process with respect and well informed throughout the entire process More
by RALPHDONOFRIO
Employees Worked With
October 17, 2023
From the sales and service folks to the general manager the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! the team is top notch. Thank you to Renata, Randy King and the GM Alex. they are all awesome at what they do!!! More
by AMZILDJIAN
October 17, 2023
Good to start bad ending lousy extended warranty program bought my car in 2019 its a 2017 had minor issues up till this past Sept. brought my car in for service on transmission and was told my warranty had bought my car in 2019 its a 2017 had minor issues up till this past Sept. brought my car in for service on transmission and was told my warranty had expired but on the agreement i bought the car in May of 19 and got a five year warranty or 60 thousand miles but the dealership told me it expired in my mind it should have expired in May of 24 since i have only 43 thousand miles on my car Can you explain this better than they did ? More
by WILLUM16
Employees Worked With
October 17, 2023
They are very good at what they do, on time and especially for what you ask. especially for what you ask. More
by JWM5943
