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Colonial Cadillac

Woburn, MA

4.7
1,341 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,341 reviews

April 03, 2023

Everything was great from John Bradley to the service department and the body shop. Great experience More

by PSCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bradley
April 01, 2023

Dennis is great at his job no pressure sale and if you only did low ball my trade we could have made the deal in an hour. More

by Gvailliant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

My car engine seized within 24 hours, Colonial doesn’t help or care to help. Now that my car is at another dealership getting the work done Colonial has checked out on caring about this situation. More

by Colonial sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy King
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Bradley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Colonial Cadillac responded

Hello Shawn, Thank you for taking the time out of your day to leave a review. We always strive for better customer service and are aware of your situation. I know you have spoke with John several times since this happened ( as well as a few minutes ago ) and your car is at another dealership which we have been in touch with- I know John also arranged transportation for you so I beleve the next step is hearing from Diamond Cadillac when the engine will be in. Parts have been an issue for everyone and we are terribly sorry this has happened to you but rest assured, We will be in touch as soon as possible with the where abouts of the engine. Thank you Shawn Respectfully, Steve Sousa 12:13pm Sat 04/01/2023

April 01, 2023

This is the most friendly, welcoming dealership I have ever been at. All the salespeople are so helpful. I am a repeat customer More

by CARLA713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Colonial Cadillac responded

Carla, Thanks so much for the nice review ! We cant wait to see you for service !! Thanks Steve Sousa

March 31, 2023

The service manager was awesome and will do my business with your dealership from now on!! More

by BOB_U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
March 31, 2023

Earlier this year I had a bad tire replaced on my car. Unfortunately, a slow lose of pressure was happening with the tire. I contacted Pete and he had me come in the problem was located and fixed. The More

by J.M.BECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

They were fantastic, as usual. Peter, Christian and Frank did above and beyond, Peter kept me up to date and the Drivers were great at getting me home and back. More

by JohnnyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and the Drivers five stars too., Christian Aylward
March 31, 2023

Very professional and no nonsense pushing me from one person to another. I was greeted when first entering and taken care of throughout the visit. I would highly recommend them to anyone looking for a ne More

by cashmccal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Haven’t had a great experience with my care But the lady helping is a sweetheart More

by kynly1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

I always get professional, honest and courteous service at this dealership. I highly recommend them!!! More

by MICHAELGLEAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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