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Colonial Cadillac
Woburn, MA
1,400 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,400 reviews
March 24, 2024
Excellent customer service, both Colleen & John were professional & very helpful. I would highly recommend Colonial to family & friends. professional & very helpful. I would highly recommend Colonial to family & friends. More
by BRHOGAN
Verified Customer
March 22, 2024
Really like this dealership. Great customer service. Friendly and accommodating staff. I've been dealing with Dave Robinson and he has been knowledgeable and responsive! Great customer service. Friendly and accommodating staff. I've been dealing with Dave Robinson and he has been knowledgeable and responsive! More
by lynne.dewey
March 21, 2024
Dennis was so so sweet and fun to have as our sales guy. I would want to deal with him again!! I would want to deal with him again!! More
by maureenm0
March 21, 2024
It cost 1200 dollars for repairs which was not expected and my tires all had different air pressure why small risk undone but u still are more money than u should have and my tires all had different air pressure why small risk undone but u still are more money than u should have More
by RGGJR36
March 18, 2024
My entire experience was fantastic. From test drive to the sale, Ed was courteous and professional. From test drive to the sale, Ed was courteous and professional. More
by mchaffee10
March 18, 2024
Dennis was amazing! A very sweet person and sales rep. I never felt pressured and he was very personable. He helped me buy my SUV and I'm very happy with it and the serv A very sweet person and sales rep. I never felt pressured and he was very personable. He helped me buy my SUV and I'm very happy with it and the service they provided. The car was very clean and well taken care off and they made sure to have my tires washed and waxed. More
by joselener
March 14, 2024
Great experience working with Sales and Finance Departments. Would recommend to others to go here. Departments. Would recommend to others to go here. More
by PGMASO
March 14, 2024
I tried to talk to Colonial about potentially repairing my 2012 Cadillac CTS but they said they don't work on older Cadillacs anymore. I reported that to Cadillac corporate offices, and was told that would my 2012 Cadillac CTS but they said they don't work on older Cadillacs anymore. I reported that to Cadillac corporate offices, and was told that would be a violation of dealer policy. I mase several inquiries via the Internet and I'm still waiting some 48 hours for a return call from the service manager. They were more than eager to try to sell me a new car. They just don't want to repair them. Watch out. More
by Bostonian
Employees Worked With
Anna
March 09, 2024
Excellent Service from a distance! We are in Kentucky and Steve and his team took great care of us. Our vehicle was delivered to our front door. It was exactly as advertised. They met We are in Kentucky and Steve and his team took great care of us. Our vehicle was delivered to our front door. It was exactly as advertised. They met my trepidation of buying online with knowledge and care. They answered every question in a timely manner. Dennis my sales rep made sure I was comfortable with the process, next day shipping documents for signatures, arranging shipping and continuing to be available after the sale. Thank you Colonial for everything we love our SUV! More
by vrwoodmore
March 05, 2024
I've bought 7 or 8 Cadillacs from you guys over the years using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the Deville's I loved and now have done away with the XTS. I hate SUV'S and the smaller caddies are 4 cylinder and I'll never buy an electric car. I'm in a real quandary on what to buy that won't cost me an extra $20,000. I usually buy an executive used with about 15.000 miles and not sure what to do. More
by JImmyd522
Employees Worked With
