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Colonial Cadillac

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.8
1,505 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,505 reviews

April 01, 2026

Service Dept. and Denice go above and beyond. She always keeps me informed as to the status of the repair and estimated completion time. More

by alan37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Colonial Cadillac responded

We appreciate the five-star rating and your kind words about our service department and Denise. Keeping you updated on your Cadillac Escalade repair status and estimated completion time is important to us. We look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 30, 2026

My experience with Colonial Cadillac was fabulous and seamless. David took amazing care of us and was very accommodating. Steven also took amazing care of us and was very helpful in suggesting options More

by michelletrapani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Colonial Cadillac responded

We’re delighted your experience was seamless and enjoyable. David and Steven appreciate the chance to accommodate you and suggest financing options that fit your needs. If there’s anything else we can assist with for your Cadillac, we’re here to help. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 25, 2026

I have a problem and am still waiting to hear back from a person to have a warranty issue fixed. More

by hvig
Recommend Dealer
No
Employees Worked With
Denise Leigh
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Colonial Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

Mar 29, 2026 -

Colonial Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 24, 2026

Nothing special Kind of expensive Dated furniture in the waiting room Coffee machine was pretty good One other time I waited for the car people were watching Fox news which made the experience unbeara More

by djg157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Vincent
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Colonial Cadillac responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can make your next visit better. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

Mar 28, 2026 -

Colonial Cadillac responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can make your next visit better. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 23, 2026

Adam was amazing did everything to make sure the deal got completed. Even with things in the way still got it done strong work. More

by rlewis1915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Colonial Cadillac responded

It’s great to hear Adam went the extra mile to get your deal wrapped up despite the obstacles. Congratulations on your new Cadillac and thank you for trusting our team. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 21, 2026

I was very pleased with the services provided by Colonial Cadillac. What makes the customer Service process great is Renata. She is excellent. Her knowledge, personality and follow-through makes the Colonial More

by FRED.PACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Colonial Cadillac responded

It is wonderful to hear Renata’s knowledge, personality, and follow-through made your service experience so positive. Knowing she kept you informed with honest, factual updates is gratifying. Thank you for trusting us with your Cadillac. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 20, 2026

The work that Renata Starbarch does is OUTSTANING. She works great with the customers and the service people More

by BILLYC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Colonial Cadillac responded

Renata is delighted her collaboration with customers and the service team made a strong impression. It’s wonderful to know your Cadillac XT5 received excellent care. Thank you for your five-star rating and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

March 14, 2026

They did a great job and quick and fast got me out in one hour More

by ABRESTIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 12, 2026

Always a pleasant experience. Alex (GM) is always accommodating and the Service Department is always on point More

by debbin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 10, 2026

Colonial Cadillac is a great place to do business with. The people are so friendly and helpful. My recent experience with the auto body shop was quick and the customer service was top shelf. My 2025 CT4 ca More

by JDHOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elaina, Dan Lopez
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Mar 11, 2026 -

JDHOGA responded

Colonial Cadillac gives excellent customer service and top quality repairs and auto body services. They also strive to give a fair and good price when buying a vehicle. The best auto dealership around in my opinion. I wouldn’t go anyplace else. Been doing business with them for many years.

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