Cobb County Toyota - Service Center

We have had constant problems with the radio / infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined we needed a new radio / infotainment system to be replaced under warranty. However, several weeks have past since then and the new unit has not arrived. This dealership appears to have very little interest in resolving our warranty-covered problem. One of the employees there told us that "Toyota can't afford to just replace radios" or something to that effect even after acknowledging the system was malfunctioning and is under warranty. For that reason I cannot recommend this dealership to anyone at this time. This problem has been dragging on for months with no resolution so far. We have no functioning radio or bluetooth since we bought the car in February (it's June now). I think the service tech is doing a good job and is trying to get the problem resolved, so I don't have any complaints about the service rep specifically. But no one knows when the new radio will arrive, apparently. I hope that will clear up soon. More

The service on my car was really quick! Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. More

The service was fast and the service advisor was very helpful and nice and explained everything to me. helpful and nice and explained everything to me. More

JC is a pro and valued my time. Glad you honored tire warranty without hassle. Glad you honored tire warranty without hassle. More

Isent email to Service man asking why would my back up alarm not working. The camera works but no alarm. thanks alarm not working. The camera works but no alarm. thanks More

Jeff is always friendly. Listens to my concerns. Has me out when he said he would. Great service all around. Listens to my concerns. Has me out when he said he would. Great service all around. More

Wouldn't get my Toyotas serviced anywhere else. JC is the best service advisor I've ever worked with. JC is the best service advisor I've ever worked with. More

Service was quick and efficient. Communication before and after service was top notch. Very happy Communication before and after service was top notch. Very happy More

had to go back to dealership the very next day after 90k mile service was done as the battery was dead. i would have been told about the battery during the service and I could have replaced it with 90k serv mile service was done as the battery was dead. i would have been told about the battery during the service and I could have replaced it with 90k service. but i had to make 2 trips. other than this, i am happy with the service i received. More

Costas was great! He was attentive to my car's needs. He also helped me to navigate the necessities to help figure what I could get done according to what was most p He was attentive to my car's needs. He also helped me to navigate the necessities to help figure what I could get done according to what was most pertinent in comparison to my budget. Thank you Costas! More