Cobb County Toyota - Service Center

The Service center could use more drink options other than coffee (ie coke & water) and maybe offer some chips or granola bars. The space is spacious but maybe more seats. The service members are very ni than coffee (ie coke & water) and maybe offer some chips or granola bars. The space is spacious but maybe more seats. The service members are very nice and helpful. More

This dealership is WONDERFUL! ! I sit in the waiting area and watch the technicians come and go meeting with car owners giving an update to them as to where/what they have found a ! I sit in the waiting area and watch the technicians come and go meeting with car owners giving an update to them as to where/what they have found and head back out to complete work. Very impressive. More

Excellent service and was very Quick. Raven explained the process very well what to expect Raven explained the process very well what to expect More

Came in for an airbag recall, moon roof seal issue and infotainment system since Bluetooth will not connect. I was told about the airbag recall ahead of time but they didn’t order the parts till they had infotainment system since Bluetooth will not connect. I was told about the airbag recall ahead of time but they didn’t order the parts till they had the vehicle so I was in a rental for 3 weeks. I would had preferred since it was a recall that they would have just ordered the parts and then schedule me in. Instead of using a rental. Also I told them about my Bluetooth issues and it was on the invoice yet it’s still doesn’t work to this day. The Roof issue was fixed in adequate time. Service advisor was OK but I would have preferred more communication with us. I would have to call to check on the car or get updates them never not reaching out and letting me know what’s going on. Service advisor was OK but felt like they lacked empathy. I’m in the market for a second Car but now have my reservations about this dealership and Service not sure how I feel now about Toyota in general. Probably would not recommend this dealership after my experience. More

Excellent service on my 2020 Rav4. Oil and filter, tire rotation and multi point on a timely manner. Oil and filter, tire rotation and multi point on a timely manner. More

They forgot to reset oil change notifications (this is the second time that has happened) & rear view mirror was very dirty - had to be cleaned before it could see out it. the second time that has happened) & rear view mirror was very dirty - had to be cleaned before it could see out it. More

I worked with Jeff Silver. He was very knowledgeable, responsive, and a great communicator. He knows how much my 4Runner means to me and the sentimental value it holds. I would He was very knowledgeable, responsive, and a great communicator. He knows how much my 4Runner means to me and the sentimental value it holds. I wouldn’t go anywhere else other than Cobb County Toyota. More

The service department is incompetent and do not care about their customers, I’m not sure I will ever use them again, about their customers, I’m not sure I will ever use them again, More

Good Service Good Service Good Service best service department in Georgia and Good dealer managements department in Georgia and Good dealer managements More

Quick, courteous and professional. Great Service at a great dealership. Thanks to J.C. Cooper. Great Service at a great dealership. Thanks to J.C. Cooper. More