Cobb County Toyota - Service Center
Kennesaw, GA
2,650 Reviews of Cobb County Toyota - Service Center
I made a mistake and made an appointment with Marietta Toyota. The service fellow read my email and pointed that out . But he said no problem and worked my service in!! 2 hours later my 35K check was d Toyota. The service fellow read my email and pointed that out . But he said no problem and worked my service in!! 2 hours later my 35K check was done and I was back on the road!! Great attitudes with all Ireps I met. More
Very quick service was vey surprised and happy excellent experience Would recommend the service department experience Would recommend the service department More
No surprises. warranty work to replace seat sensors took several hours while 30K service was around an hour. warranty work to replace seat sensors took several hours while 30K service was around an hour. More
I have always had a great experience but not this time. It was the man that helped me. All I can say is I felt like I was an inconvenience to him. As I was checking out, I told him I had a coupon. He immed It was the man that helped me. All I can say is I felt like I was an inconvenience to him. As I was checking out, I told him I had a coupon. He immediately stated, he now had to reprint my invoice and I needed to step aside until he could take care of it. He then walked away and I was told to always tell them first that I have a coupon. I felt as though I was a huge inconvenience to him. I own a retail business and presenting a coupon should not be an inconvenience. I think his attitude started when I did not want to do the 90,000 mike -$500 complete checkup. I have never felt so scolded as I did that day. Now deciding if I need to go somewhere else after 10+ years at your shop. Plus my service light is still on after my oil change. I don’t want to go back. More
Anthony, my service rep did a top notch job however whoever worked in my car moved a couple of things and did not put them back in place, My backseat area had stuff that looked as if it had just been t whoever worked in my car moved a couple of things and did not put them back in place, My backseat area had stuff that looked as if it had just been tossed out of the way and not put back. I have never had this happened to me at Cobb County. My car has always been returned to me neat on the inside. More
Katie Fuller was super helpful and friendly! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! She explained everything in an easy-to-understand language and reassured me about the work getting done. 5/5 stars! More
I had an excellent experience with the dealership staff. Dwayne and Bernard were very professional. Dwayne and Bernard were very professional. More
Anthony did a great job of keeping me informed on the work on my car. Thx! work on my car. Thx! More
Good service. Seems that the check in process could be more streamlined and expedited. A service person may be occupied that you are sent to and there are plenty Seems that the check in process could be more streamlined and expedited. A service person may be occupied that you are sent to and there are plenty others not helping customers get checked in. More