Cobb County Toyota - Service Center
Kennesaw, GA
2,901 Reviews of Cobb County Toyota - Service Center
Time keys were on desk A to time I got text was a little long but other that that service was great. Wait area is nice and roomy. Need to have more drink options not everyone drinks coffee. long but other that that service was great. Wait area is nice and roomy. Need to have more drink options not everyone drinks coffee. More
David Cobb was extremely friendly and helpful! He thoroughly explained everything, answered my questions openly and honestly, and ensured I was in and out quickly. He thoroughly explained everything, answered my questions openly and honestly, and ensured I was in and out quickly. More
Brought my car in for service and was greated after about 10 minutes. I had an appointment and the work was good. When I came to pick up my vehicle I asked Simon Chen about checking out since my advisor wasn 10 minutes. I had an appointment and the work was good. When I came to pick up my vehicle I asked Simon Chen about checking out since my advisor wasn’t there. He was very rude and tarnished my whole experience. He didn’t have time to help a customer and was very rude about waiting for my advisor to return. Meanwhile another employee helped me get checked out. I left thinking what a jerk he was. Going to a competitor to look at a new Highlander next week. More
Simon was extremely friendly and helpful. He took his time to explain everything to me. He took his time to explain everything to me. More
The service was quick, professional, and friendly. David did an excellent job of explaining all repairs that needed to be done as well as the cost associated with them. He also carefully explained t David did an excellent job of explaining all repairs that needed to be done as well as the cost associated with them. He also carefully explained the benefits I got from purchasing my tires with Toyota. More
Anthony Sullivan was very helpful and communicated the entire time from start to finish. I will be bringing two more company vehicles next week to get serviced. entire time from start to finish. I will be bringing two more company vehicles next week to get serviced. More
Anthony always very professional, kind, & answers any questions I may have. He explains everything up front. questions I may have. He explains everything up front. More
Quick and friendly service always easy to get in and out. Very friendly people. Quality work! Very friendly people. Quality work! More
There was a large line and a long wait to be able to drop off my car. The service manager that I worked with originally was good, however the one that helped me when I went to pickup my car was very disinter off my car. The service manager that I worked with originally was good, however the one that helped me when I went to pickup my car was very disinterested in being there and helping me. He answered I don’t know to all my questions. The service is extremely overpriced, $99 for an oil change and tire rotation is just too much. There was a paper mat and other items left in my car that could have been thrown out after the car was parked for pickup. For the kind of money you charge at least pickup after yourself. More
It was a good experience, helpful since I don't keep up with tire rotation myself!! with tire rotation myself!! More