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Cobb County Toyota
Kennesaw, GA
5,708 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,708 reviews
January 10, 2024
My experience started off fine, friendly salesman who explained about Toyotathan and the different vehicle trim lines available, and helped us get the features we were interested in without undue pressur explained about Toyotathan and the different vehicle trim lines available, and helped us get the features we were interested in without undue pressure. However we paid for them to install leather seats and were told it would be 5-7 days, but then I never heard from them. I called at least 3 times and left messages and no one bothered to return any of my calls. Finally I called the finance guy and told him I was going to ask for a refund and dispute my credit card charge if they didn't get it done and he managed to get the ball rolling. They have promised the seats in about 2 weeks, they have been ordered. I was hopeful for a better dealer experience than I've had in the past with Ford and others but alas the minute the sale is complete they couldn't care less about you, typical of large car dealers. More
by GLACIERMAN
Verified Customer
January 09, 2024
Service was done within the indicated period. People were very friendly and helpful. Good service. People were very friendly and helpful. Good service. More
by DERICKMITCHELL1
Employees Worked With
January 09, 2024
I always get my service done here. The only negatives time waiting and it’s expensive. They are always friendly and courteous. Always kept informed. The only negatives time waiting and it’s expensive. They are always friendly and courteous. Always kept informed. More
by MSMITHH
Employees Worked With
January 09, 2024
Nail in a tire purchased from CCT. They found another nail in the tire and replaced the tire under warranty. They did it quickly without an appointment. Very pleased. They found another nail in the tire and replaced the tire under warranty. They did it quickly without an appointment. Very pleased. More
by WAYNE_POWELL
Employees Worked With
January 09, 2024
In and out within an hour and a half on a Saturday! Went above and beyond for us Went above and beyond for us More
by ANSLEY.PROCTOR97
Employees Worked With
January 08, 2024
Very personable and nice and very effiecent Shears very courteous . Would definitely recommend to all my friends and beighbors courteous . Would definitely recommend to all my friends and beighbors More
by PRIEST24
Employees Worked With
January 08, 2024
Rob and Jean Carlos are the BEST ever ! !! Excellent customer service. You wont find any better anywhere else !! !! Excellent customer service. You wont find any better anywhere else !! More
by TBUMOON27
January 08, 2024
Everyone was very pleasant and cooperative to my needs. I felt uncomfortable leaving with no paperwork as a bill of sale or agreement for maintencnance but will try to get those papers today. I love my new I felt uncomfortable leaving with no paperwork as a bill of sale or agreement for maintencnance but will try to get those papers today. I love my new 4 Runner. More
by NANDAVMARTIN
Employees Worked With
January 08, 2024
The service section did an excellent job as requested. Also, the dealership had a driver to take us to a restaurant while our Toyota was being serviced. All in all, they were professional, polite and trea Also, the dealership had a driver to take us to a restaurant while our Toyota was being serviced. All in all, they were professional, polite and treated us as well as anyone could expect. Thank you all. More
by S.RAKESTRAW
January 07, 2024
Jeff, really understand customer service. He ensure that I was inform throughout the service process. He ensure that I was inform throughout the service process. More
by RMJOEROBINSON
Employees Worked With
