Cobb County Toyota

Had high hopes, but totally disappointed 1 star is a gift for this dealership. Buyer beware. Zero follow through. When you say you are going to call, CALL. Customer service awful. Also, 1 star is a gift for this dealership. Buyer beware. Zero follow through. When you say you are going to call, CALL. Customer service awful. Also, you have to love it when the dealership justifies their price by bashing their competitors, as if they are the lessor of the two evils. Thanks Kent and Steve. Good job! More

Excellent dealership I received such a great deal on my new 2015 4x4 Tundra! Will always recommend Cobb County Toyota to anyone needing a new or used vehicle. I received such a great deal on my new 2015 4x4 Tundra! Will always recommend Cobb County Toyota to anyone needing a new or used vehicle. More

Went in for a brake service, left with a brake problem I took my 2012 Tundra in for a brake service and when I got it back I had a vibration. Suggested that they do some rechecking to make sure that all th I took my 2012 Tundra in for a brake service and when I got it back I had a vibration. Suggested that they do some rechecking to make sure that all the parts were installed correctly and I got the run around. I was told by the service manager Dennis Zullo that I should get a second opinion to which I told him they should have done the work correctly to begin with. However he didn't like what I had to say so I was asked to leave, at which point I called the other dealership owned by the same person and got my second opinion from one of the advisors there. His opinion was that the brakes should have been disassembled and checked for faulty parts or improper install (finally someone gets it) problem is I was told not to come back. No problem. If your willing to send a customer away because you think your right and they are wrong you don't deserve my business. BEWARE!!! If they do it wrong it's your problem at this particular dealership. More

Great Experience Josh White was great to work with on our last purchase of our vehicle. This is our 3rd purchase Cobb County Toyota and we will back in the future. Josh White was great to work with on our last purchase of our vehicle. This is our 3rd purchase Cobb County Toyota and we will back in the future. More

Great Experience!! We had a very positive experience both online and in person working with Grant Guzowski. He was very helpful in answering all our questions and not p We had a very positive experience both online and in person working with Grant Guzowski. He was very helpful in answering all our questions and not pressuring us in any way. He was very pleasant even when we were just browsing and unsure we were going to even make a purchase, as we had just begun looking and had not decided what kind of vehicle we wanted. The dealership gave us a good trade in value for our van and we purchased a new Rav 4. After our purchase Grant took the time to help explain all the electronics/features on our Rav 4 and to help us set them up. We highly recommend working at this dealership with Grant! If we need a another vehicle we wouldn't hestitate to call Grant again!!! More

Purchase of Toyota Camry. I had a very positive experience when I purchased my Toyota Camry this week. Greg and Shaun were very helpful and informative. Thankyou. Mary Harvey. I had a very positive experience when I purchased my Toyota Camry this week. Greg and Shaun were very helpful and informative. Thankyou. Mary Harvey. More

Great new car buying experience Our salesman, Greg Munroe showed us all the features of the Sienna and took his time with us. We still weren’t sure which minivan we had looked at buy Our salesman, Greg Munroe showed us all the features of the Sienna and took his time with us. We still weren’t sure which minivan we had looked at buy. However Greg, unlike other salespeople at other dealerships we encountered, was not pushy and said to call if we had questions. We both liked our encounter with him. We went back a week later to test drive again and Greg patiently went over the features again. Greg answered all our questions and listened to what we wanted and what our needs were. This time there was no reason to look further, we liked the minivan, Greg had found the color we wanted, and gave us a good price. We are happy we went over 20 miles from where we live to buy from Cobb County Toyota and Greg Munroe. My wife and I highly recommend Greg and Cobb County Toyota for a good buying experience. More

Horrible experience with service dept. I called for a price on a 40,000 mile service, The service rep quoted me a"sale"price of $44.99, after I gave him the specifics of my car. I have had I called for a price on a 40,000 mile service, The service rep quoted me a"sale"price of $44.99, after I gave him the specifics of my car. I have had my car serviced there many times prior. When I arrived the female service rep said it would be $99 !!! She said that was the price for regular oil not synthetic. When I explained my phone conversation she said it does not matter, he quoted the wrong price. Even though any service rep should have known that my model uses that kind of oil. The best part was when she said I could have the price if they put In regular oil, even though the manual said NOT to use it! The manager was of no help and inferred that I was lying and also said I could have the regular oil if I wanted. They cannot be trusted!! More

Great Salesman - Kent Givens Kent Givens is without a doubt the most straight forward salesman we have ever dealt with. Hands down, we would recommend him above all others. Kent Givens is without a doubt the most straight forward salesman we have ever dealt with. Hands down, we would recommend him above all others. More

"Beware" Rob-Sales Mgr "Old School Car Con"--lie to ur face--talk to u like ur an idiot if u have a small problem 2 days after purchase. Scam u on finance par Rob-Sales Mgr "Old School Car Con"--lie to ur face--talk to u like ur an idiot if u have a small problem 2 days after purchase. Scam u on finance part of purchase. I know first hand--will not walk back into their sales showroom... More