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Cobb County Toyota
Kennesaw, GA
5,836 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,836 reviews
February 14, 2024
Had to wait 3 hours for service. Never gave me an update. I had to ask them when my car might be ready. Problem still not resolved. Never gave me an update. I had to ask them when my car might be ready. Problem still not resolved. More
by BECCAJOY
Verified CustomerEmployees Worked With
February 14, 2024
Rotated and checked my tires and before I could get home one stem cap was gone the remaining three were nearly falling off thanks a lot?? Now I am concerned about what they did after changing my oil? one stem cap was gone the remaining three were nearly falling off thanks a lot?? Now I am concerned about what they did after changing my oil? More
by CHRISCOOPER2210
Employees Worked With
February 14, 2024
Simon is always fantastic to work with and very helpful. The regular service is usually pretty fast. The regular service is usually pretty fast. More
by SIDNEY K
Employees Worked With
February 13, 2024
Simon and Mickey worked very hard trying to find a solution to the problem with the nav system on my 2019 RAV4. I was very happy with their service. solution to the problem with the nav system on my 2019 RAV4. I was very happy with their service. More
by LINDAPR221
Employees Worked With
February 13, 2024
My service advisor was super helpful and understanding after my another advisor was snippy with me after my another advisor was snippy with me More
by BILLANDJANISW
February 13, 2024
Awesome service team! Anthony was great! You can tell that he loves what he does and shared valuable information on my car's needs in addition to what I orignally brought Anthony was great! You can tell that he loves what he does and shared valuable information on my car's needs in addition to what I orignally brought it in for. No pressure to buy but provided a timeline of what should be completed. This location has always provided great service both to the customer and our cars! More
by MSSTRO917
Employees Worked With
February 12, 2024
Took care of my automobile needs in a timely fashion as was promised! Also Mickey La Fortune is awesome! was promised! Also Mickey La Fortune is awesome! More
by GRANDMASELENA6
Employees Worked With
February 12, 2024
Over charge $500 to the price talked with the sales person, and anothers "100 for a gap insurance, which one I told the sales person I don't want it. I have to come back to cancel the gap insurance, f person, and anothers "100 for a gap insurance, which one I told the sales person I don't want it. I have to come back to cancel the gap insurance, for the others $500 I have no prov to claim it. Because was talked face to face with the sales person More
by eifran
Employees Worked With
February 12, 2024
Very good customer service, Plus, I’m able to work while I wait for my car to be service. I wait for my car to be service. More
by EGONZALE427
February 12, 2024
Simon always listens and works to explain and fix issues. I do have a complaint about service this time though. My warning light was on for low windshield fluid level and that is part of 10,000 miles service I do have a complaint about service this time though. My warning light was on for low windshield fluid level and that is part of 10,000 miles service. When I got home that same light came on again. I checked and no fluid was put in it. I know he looked under hood because there were two handprints on the hood. More
by s.kupfer2
Employees Worked With
