Cobb County Toyota

Service has always been quick and efficient with great communication. I appreciate their flexibility and willingness to do what is right! communication. I appreciate their flexibility and willingness to do what is right! More

All of the service desk workers were very nice and willing to answer any questions that I had about anything specific about auto parts and my car in general. willing to answer any questions that I had about anything specific about auto parts and my car in general. More

Was not happy about scheduling an appointment and told there would be a 2 hour wait for an oil change there would be a 2 hour wait for an oil change More

The communication and service have been steadily excellent. Would recommend this location to all needing Toyota service. excellent. Would recommend this location to all needing Toyota service. More

Cobb County Toyota got me in and out in less than an hour for a routine maintenance visit. They did not try to upsell me on anything. I highly recommend them! for a routine maintenance visit. They did not try to upsell me on anything. I highly recommend them! More

Great service. Quick. Professional. Friendly. Knowledgeable. The service tech assigned to me was all the above. Very pleased Quick. Professional. Friendly. Knowledgeable. The service tech assigned to me was all the above. Very pleased More

My advisor is Brenton. I was told it would be about 2 hours. I waited there for over 6 hours when I was told that “this was a problem that couldn’t be solved quickly and I’ I was told it would be about 2 hours. I waited there for over 6 hours when I was told that “this was a problem that couldn’t be solved quickly and I’d have to be patient”. I was given a rental which was dirty and definitely not cleaned from the last time it was used. Then the problem wasn’t solved on Saturday and obviously we had the holiday. So I called today to check on it and talked to Brenton again. He was very short with me and rude. He said “they were still waiting on Toyota and there was nothing they could do. This was once again a problem that couldn’t be solved quickly and I needed to be patient.” He also stated that “I was more than welcome to come get my truck but it wouldn’t be fixed.” I complained and got a call from the service manager Todd who defended Brenton and told me how awesome of a service advisor he was. Basically dismissing everything I had told him. Overall, very poor communication and poor service. I hope this was just a one off bad experience, but for my first experience with Toyota service, it was very bad. More

Dylan made our experience of buying a new car so easy! He was quick to get answers and get the process rolling once we made a decision. He explained every detail along the way, and made us feel confident He was quick to get answers and get the process rolling once we made a decision. He explained every detail along the way, and made us feel confident in our decision. We appreciate his business and honesty, and we look forward to working with him in the future! More

I have been dealing with Cobb County Toyota as long as they have been in business. I have always had good service and good advice from their service department. My biggest criticism would be wait times, they have been in business. I have always had good service and good advice from their service department. My biggest criticism would be wait times, because they are so busy (A sign of the quality of their service?). More

Cobb County Toyota is the best dealer I've even bought from. Easiest paperwork experience ever (thanks Manny!), and our salesperson Tyler Logan is outstanding. This is the third car we've bought from this from. Easiest paperwork experience ever (thanks Manny!), and our salesperson Tyler Logan is outstanding. This is the third car we've bought from this team in 2023! More