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Cobb County Toyota
Kennesaw, GA
5,615 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,615 reviews
December 29, 2023
Did not receive a 5 star due to lack of updates from Service Advisor….. had to repeatedly call for updates…. Not Professional Service Advisor….. had to repeatedly call for updates…. Not Professional More
by LKSUSA
Verified CustomerEmployees Worked With
December 29, 2023
Originally, I was told that it would take 3-4 hours to complete recall. We left the vehicle and I called after 5 hours and was informed that vehicle would be ready in 30 minutes. When I arrived, Jeff conf complete recall. We left the vehicle and I called after 5 hours and was informed that vehicle would be ready in 30 minutes. When I arrived, Jeff confronted me and instead of being polite, he rudely asked "who told you that?" and then rudely stated it would be another 45 minutes. Vehicle was finally ready after 6.5 hours and the dashboard has grease/black marks on it. Worst service ever from a Toyota dealer. More
by BobATL
Employees Worked With
December 29, 2023
Simon is great to work with. Always explains what needs to be done. Been going to CCT since 1994. Sales, service and parts always helpful. Would recommend dealership to all of ou Always explains what needs to be done. Been going to CCT since 1994. Sales, service and parts always helpful. Would recommend dealership to all of our friends and family. More
by tmymck
Employees Worked With
December 28, 2023
Mr. Carlos Ortega, the service rep, is always very very courteous and presents with a smile. He let us know how long the service would take and he was spot on. courteous and presents with a smile. He let us know how long the service would take and he was spot on. More
by ZenniBread
Employees Worked With
December 28, 2023
FAst and reliable service , we come here all the time and appreciate how well we are taken care of appreciate how well we are taken care of More
by HappyToyo
December 28, 2023
Albeit the process was long, the combined work was excellently. The sales group was polite, professional and the vehicle exceeds my expectations, a product oriented to the customer needs, outstanding excellently. The sales group was polite, professional and the vehicle exceeds my expectations, a product oriented to the customer needs, outstanding design by the maker! More
by FORZACOLIVER
Employees Worked With
December 28, 2023
Great job by both JC Cooper and Simon Chan. Explained services needed, cost and options focusing on priorities and safety. Explained services needed, cost and options focusing on priorities and safety. More
by roysboys
December 28, 2023
Simon Chan in the service dept. was very informative on the service to my car. Appreciate the care taken for my 60,000 maintenance. was very informative on the service to my car. Appreciate the care taken for my 60,000 maintenance. More
by DEBLAND56
Employees Worked With
December 28, 2023
Jeff was super helpful, very courteous and knowledgeable. He answered all my questions and got my truck fixed sooner than expected. He answered all my questions and got my truck fixed sooner than expected. More
by JASONMWEST1
December 28, 2023
Service was good. Took a little longer than expected (1 1/2 hrs) but it was a holiday week. Took a little longer than expected (1 1/2 hrs) but it was a holiday week. More
by darylrench
Employees Worked With
