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Cobb County Toyota
Kennesaw, GA
5,799 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,799 reviews
Verified Customer
February 06, 2024
JC the service advisor was very professional and pleasant to work with. He certainly understands customer service. to work with. He certainly understands customer service. More
by HYDE01RF
February 06, 2024
Brenton, the Service Advisor, was very professional & thorough in explaining service process and estimated time. Brenton came to customer waiting area 2 different times to provided needed scope of work thorough in explaining service process and estimated time. Brenton came to customer waiting area 2 different times to provided needed scope of work and estimated wait time. More
by GREGM9
Employees Worked With
February 05, 2024
My salesman, Frank was a pleasure to deal with through the process. The finance process was made simple by Manny. Thanks for helping me buy the exact truck that I wanted. Dave Haskell the process. The finance process was made simple by Manny. Thanks for helping me buy the exact truck that I wanted. Dave Haskell More
by FUNRAZN
February 05, 2024
Easy to check in and very quick service. The best is they give an analysis of your car so you now what needs attention. Thank you The best is they give an analysis of your car so you now what needs attention. Thank you More
by PAULDIO_5L
Employees Worked With
February 05, 2024
I was told it would take 2 hours. It took 2 days. I was told it wouldn’t be done by the end of day 1 and I could come back and pick up a rental. When I arrived, I was then told it wo It took 2 days. I was told it wouldn’t be done by the end of day 1 and I could come back and pick up a rental. When I arrived, I was then told it would take at least a half hour to complete the paperwork. I don’t have that kind of time to waste. Complete inconsideration of my time. Wish someone told me before I wasted 45 mins there and back in traffic. Left without a car. Second day no response from anyone with an update. I reached out at 2:30pm and got “checking “. No response again until 4pm. Absolutely ridiculous! I won’t be back. More
by HSPINELL
Employees Worked With
Other Employees :
Not sure the woman’s name who initially told me two hours. Wish I did!
February 05, 2024
Chad was very diligent and sincere in making sure I made the right choice choosing my new Tacoma. I’m very happy with my experience at the dealership. the right choice choosing my new Tacoma. I’m very happy with my experience at the dealership. More
by amsnickw
Employees Worked With
February 05, 2024
very professional, waiting room was very clean and the service was fast. Carlos was very professional, and very friendly. service was fast. Carlos was very professional, and very friendly. More
by rwturner953
February 05, 2024
Great customer service and love the updated technology for notifying you when your care is done. They do not require any scheduling for general service (oil change/tire rotation), and the service was fast for notifying you when your care is done. They do not require any scheduling for general service (oil change/tire rotation), and the service was fast. I would highly recommend this dealership for your service needs. More
by TAYLORKERA
Employees Worked With
