Cobb County Toyota

Brent was very helpful working up a price quote in advance. He was also very helpful in resolving a small problem that arose. advance. He was also very helpful in resolving a small problem that arose. More

Always great service. I really like my service advisor she is the best..see you in a year I really like my service advisor she is the best..see you in a year More

Too many incidences to capture. 3 cars from just this dealership in all my years in Georgia. I've recommended many times and HD 2 friends make purchases with thsi dealership. Simon 3 cars from just this dealership in all my years in Georgia. I've recommended many times and HD 2 friends make purchases with thsi dealership. Simon is very well versed with his trade. He is sales. He is NOT after sales; when something doesn't work out as planned. And he was not sincere with the game plan with how ro make it better, once a known issue was the matter. I have been serviced by Simon a few times. He was always tactful and professional. He was even friendly. All of those transactions were seamless. This experience was not. And an ENTIRE different Simon arrived. It was unfortunate and frustrating. I've chosen another dealership already and will just hope the way I was pacified and spoken to like a "Woman" & not just a customer on an equal ground was disappointing; to say the least. The dealership itself has served me well & prior to this horrific experience, I truly enjoyed the service in general. The the Service Manager Todd was an expression free robot when it was my turn to deal with him. That added additional aggravation and felt disrespectful. I'm just ONE voice, but this is my truth. Not to mention I am waiting for a refund check from services paid that were covered as a part of My Diamond Package. That were not recognized during all of my exclusive dealership services. So I paid extra in ny car note and then was charged for the covered services as well at the Kiosks. Then I was told I should have made the mention of my plan. Why would a dealership NOT have customers recognized for the tier they are paying for. Odd indeed. But I digress & am a very smart and resourceful woman. Let's see how they hold up thier end and if it it accurate. More

For the second time in a row the service department did not reinstall the splash guard under the car after an oil change. It was dragging the road, I brought it back after zip tying it up to be able to dri not reinstall the splash guard under the car after an oil change. It was dragging the road, I brought it back after zip tying it up to be able to drive. The service manager was soooo rude once again and acted like I was the problem and he had to pay his shop supervisor to fix it like that is my fault. Would not acknowledge me or my concerns what so ever. I have been going to this dealership for a decade plus. NEVER again- rudest I have ever been treated , especially as a customer!!!’ More

This dealership is beyond terrific! Their policy is honesty, and concern. They exhibit professional integrity at every level. We have bought six cars from them through the years and Their policy is honesty, and concern. They exhibit professional integrity at every level. We have bought six cars from them through the years and have always been more than satisfied with their service. More

Bryce made my purchase of my new 4Runner so easy. He was very pleasant and professional. He was very pleasant and professional. More

Jerod was awesome he helped me pick out my new car . This is my second time using Cobb County Toyota to buy a car . Love them ! Thank you everyone that helped me out ! This is my second time using Cobb County Toyota to buy a car . Love them ! Thank you everyone that helped me out ! More

That’s dealership just okay, nothing too exciting. Those service some of them are very rude like Simon Chan Those service some of them are very rude like Simon Chan More

The service guy was really good and able to finish the work before the promised time work before the promised time More

Thanks Toyota! ! always take care with my car do the best make you safety your Car to be in a road!! ! always take care with my car do the best make you safety your Car to be in a road!! More