Cobb County Toyota

Purchased 2018 Tacoma - Brian was awesome Slower process as they were busy but they did everything they could to get me in the truck i wanted. Brian worked hard on his manager to get the price Slower process as they were busy but they did everything they could to get me in the truck i wanted. Brian worked hard on his manager to get the price right & the finance manager worked hard on the bank. Will defiantly be back. More

"Excellent Service" I made an appointment with Mr. James Osby to purchase a used car. He was very patient and understanding. He stayed with me until after hours to make s I made an appointment with Mr. James Osby to purchase a used car. He was very patient and understanding. He stayed with me until after hours to make sure I was satisfied with the 2018 toyota corolla SE that I purchased. The experience was excellent. I could not have asked for a better sales consultant. The finance manager was very awesome as well. More

Great Experience We just bought a Toyota 4Runner Limited from Cobb County Toyota. Our experience with Internet Rob Warren was great. It was one of the easiest car bu We just bought a Toyota 4Runner Limited from Cobb County Toyota. Our experience with Internet Rob Warren was great. It was one of the easiest car buys we have ever had. Everyone was helpful from the nice lady at the front desk to Rob and to the finance manager. We would recommend buying a Toyota at Cobb, More

No stress buying experience I had been in the market for a second vehicle and Rob Warren (Internet Rob) was the perfect salesman to help with all my questions on the 2016 Kia Sor I had been in the market for a second vehicle and Rob Warren (Internet Rob) was the perfect salesman to help with all my questions on the 2016 Kia Sorento offered. He explained and demo all the features as well as offered the best test drive according to my 11 year old son...we did donut turns in a parking lot to test the cars torque handling. He also had the Service Manager discuss the items they serviced on the car. I happily purchase the car. Thank you Rob Warren for all your help!!😊 More

Easy process From start to finish, the process was very easy. The sales consultant and finance manager were helpful and not pushy at all. The dealership is very ni From start to finish, the process was very easy. The sales consultant and finance manager were helpful and not pushy at all. The dealership is very nice, and their selection of cars is excellent. The car we traded in was paid off in about two weeks, which is an acceptable time. And we received our new tag about a month after purchase. More

Service dept is always cocky and belittling The sales dept is great. Bought two cars from them. The service dept is always belittling, cocky and act like you are putting them out. Im done with t The sales dept is great. Bought two cars from them. The service dept is always belittling, cocky and act like you are putting them out. Im done with their attitudes every time I go in there. Go to Marietta Toyota for your service.... More

New RAV4 purchase with excellent sales experience Bought my first Toyota on December 29 after much research and many dealer visits - Subaru, Ford, Nissan, Hyundai, Jeep and Toyota. Salesperson Jonah Bought my first Toyota on December 29 after much research and many dealer visits - Subaru, Ford, Nissan, Hyundai, Jeep and Toyota. Salesperson Jonah Amlett was thorough and patient, pleasantly persistent and got the sale. He made sure that I was happy with my decision and the price negotiated. This is a busy week to buy a vehicle and Jonah never rushed me to move on to the next customer. I love my 2018 RAV4 Limited! More

A+++ Josh White @ Cobb County Toyota Cobb County Toyota is a great place for new cars, used cars, service and claims. I’ve done it all at CCT! My latest is a new RAV4. Great deal & custom Cobb County Toyota is a great place for new cars, used cars, service and claims. I’ve done it all at CCT! My latest is a new RAV4. Great deal & customer service on this purchase! Thank you Josh White for all your help! More

So disappointed in this company Once my experience with this company is over- NEVER again will I work or recommend them to anyone (nor, their sister company). Approximately 2 wee Once my experience with this company is over- NEVER again will I work or recommend them to anyone (nor, their sister company). Approximately 2 weeks ago, I went in there to purchase a used vehicle for my daughter with cash. Found her a car that came with a 60 day warranty. Test drove the car and showed no issues. She drove the car home which took approximately 30 minutes. The car then sat in the driveway that evening, the next morning she went out to run an errand and she couldn't get the car out of park and the check engine light came on..... we found a shift lock area and she was able to get the car out of park by pushing that button. She then immediately took it to the dealer and they told her to come back in the morning at 9 a.m. she did so- they sent the car to a Nissan dealer who sent IN WRITING to me what they found wrong with the car (approx 2500.00 worth of items that would need to be fixed)- I communicated this information to the sales guy we have been dealing with (Rob Warren- he's great by the way!) And he immediately went to his GM to explain the situation. I asked to return the car, obtain a refund and take my business elsewhere because I felt and still feel they were being deceitful and dishonest. Mr. Warren then responded back stating that his GM would not give a refund as it's not their policy (remind you the car was driven for 30 minutes tops! And they have had the car in their possession for over a week!) GM is named Jim Pyron- I find Mr. Pyron to be a dishonest businessman that does not operate his best morally or ethically and I found his answer of no refund to be unsatisfactory. Mr. Warren sympathized with my situation and advised Mr. Pyron had the final answer. So Mr. Warren stated for me to come back in to look for a trade as this was our only option, we did so.... we found a car, yet Cobb County Toyota wanted to reduce how much they were willing to take for the car we had just purchased from them that they have had in their possession. I advised them it was no deal. We were then told due to the fact we have in writing what needs to be fixed on the car we purchased they can't sell it and have to send to the auction. As it stands right now, Mr. Warren is still looking for a car for us and they still have my $$$$. So needless to say, they have my $$$$ and we still have NO car! Best words of advice- DO NOT deal or work with this company until they can find new management and until their management can learn some PR skills. Word of mouth runs very rampant and you can guarantee I will be and am informing all of my business associates of what I am currently going through with this company. Hopefully, the formal letter or review, the complaint to the BBB and the letter to our State AG's office along with the certified letter that I am sending to the owners residence will make a difference in how they operate. Kennesaw where this business operates and the local surrounding areas are small communities- word will get around quickly. Including, the Woodstock area that their sister company operates. I will update this review once this situation has been dealt with and resolved with the outcome. More

Horrible Sales I was in the process of buying a car cash, paying the advertised price. I was out of town for a few days and and I offered to pay for the car cash in I was in the process of buying a car cash, paying the advertised price. I was out of town for a few days and and I offered to pay for the car cash in order secure the deal. ONE day before I was going to pick up the car Steve Clark (used car Manager) decided to send the car to the auction. I found out and I called him and asked him to please pull the car from the auction started and he refused!! HORRIBLE business practice!! More