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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,487 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,487 reviews

May 16, 2025

Brandon did excellent and made the process super easy. Highly recommend him for the car buying process. More

by sarvismadison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Coastal Kia responded

Thank you for the five star review. We are thrilled to hear how our Product Specialist, Brandon Wright, exceeded your expectations during your recent purchase experience. Congratulations and enjoy! Please reach out if you need us

May 15, 2025

Wonderful Caring Get things done Polite Like to laugh with me Respond accordingly Explain Everything More

by brittlekathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Coastal Kia responded

Thank you for the five star review! We love the feedback including, "wonderful, caring got things done, polite...." We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Congratulations and enjoy!

May 14, 2025

The dealership worked with us to come up with an acceptable plan to purchase the new Kia Sorrento More

by rcsmith4266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Coastal Kia responded

Thank you for the five star review and compliments for our team. Congratulations on the purchase of your new Kia Sorento! We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to go online and rate your purchase experience. Please do not hesitate to reach out if we can be of any assistance. Enjoy! Thank you for choosing Coastal Kia.

May 14, 2025

Great service! They got everything done earlier than expected so I was able to get home before rush hour. More

by Ella Poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Coastal Kia responded

Wonderful news! We are thrilled to hear our service department exceeded your expectations during your recent service visit. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us. Thanks again!

May 11, 2025

Everyone from Darren who set up my app to the guys at the drive up, to Ed my driver to and froe, Garry who kept watching over the service to Chris doing all the work on the car , the proverbial cherry was th More

by rcheno8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Coastal Kia responded

Thank you! We truly appreciate your heartfelt testimonial. It was thoughtful of you to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 11, 2025

Help during repair process. Assisted with obtaining a rental car for use during that time. Very knowledgeable, was updated on process and timeline, friendly and professional~ More

by kimnap75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Coastal Kia responded

Thank you for the five star review! We sincerely appreciate the amazing service review and compliments for our team. We truly appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need us. Thanks again!

May 10, 2025

Coastal Kia is an excellent dealership with superior service and customer support. They run an efficient organization and their awards show this. We are very satisfied and trustworthy Coastal Kia More

by WILLIAM.CARLISLE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star review and for rating so many of our service personnel with such high marks. We love the feedback including, "Coastal Kia is an excellent dealership with superior service..." Please do not hesitate to reach out if you need us. Thanks again!

May 10, 2025

I very much enjoyed my car-buying experience at Coastal KIA, Cody was awesome and professional. More

by thomas.w.collins1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Coastal Kia responded

Congratulations and thank you! We sincerely appreciate the five star review and compliments for our Product Specialist Cody Hamilton. Enjoy! We are here if you need anything.

May 06, 2025

Extremely helpful throughout the entire buying process. Had answers to all questions I had. Super personable. More

by DCOMBS123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Coastal Kia responded

Thank you for the five star review. We truly appreciate the thoughtful comments and high marks. Congratulations and enjoy. Thank you for choosing Coastal Kia. It was thoughtful of you to rate our team members Uber and Brandon with five stars too.

May 04, 2025

I had a great experience at Coastal Kia. They got me in right away and we're prompt with get my car done. More

by conroy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Coastal Kia responded

Perfect! Thank you for the compliments and high marks. We appreciate your thoughtful review. Thank you for choosing Coastal Kia!

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