Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,223 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,223 reviews
November 24, 2024
This is not just a review but a testimonial. I have been with this dealership since 2011, when I bought my first Kia Rio. I loved that car and drove it for 13 years without any major problems I have been with this dealership since 2011, when I bought my first Kia Rio. I loved that car and drove it for 13 years without any major problems other than the usual wear and tear. On September 25, I was in a car accident and due to my air bags deploying, my car was deemed total by the insurance company. I had over 140,000 miles on that car and probably would have kept driving it until it actually died. The accident turned out to be a blessing in disguise. Although Bob Tomlin and Sam Weisman kept my car running like a top throughout the years, I was able to buy a new Kia Rio, fully loaded and in perfect condition (2023) with the help of their very professional, and honest sales team. I worked with Ever, Shaye, Isaiah, and "GQ," to obtain what will probably be my last car (I am older and assume in another 10-15 years my children will chauffeur me around, and like my first car and 13 years experience with Coastal Kia, I will drive with the peace of mind that not only did I get a great financial deal but that I also bought a quality car backed by honest, quality professionals who actually care about their customers. I am a very happy member of the Coastal Kia family. Thank you for taking care of me all these years. Jessica Van Nostrand More
by jvannostrand54
Employees Worked With
Other Employees :
Ever
November 23, 2024
I was in for my first service. Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in l Each of the service people I encountered were very courteous and helpful. My vehicle was taken back at my appointment time and I was on my way in little over an hour. Thoroughly pleased with my experience. More
by peggy.madsen
Verified CustomerNovember 22, 2024
Easy, no hassle. Sales manager was nice to deal with and scheduled appointment with ease. Sales manager was nice to deal with and scheduled appointment with ease. More
by kathleenwindsor757
November 22, 2024
As usual Sam and team did a wonderful job on a complicated problem. Thanks All. complicated problem. Thanks All. More
by ROBERT.TODD.SR
Employees Worked With
November 22, 2024
I have had work done on my car at Coastal Kia. Not happy. Bring your car to a reputable local mechanic instead. Save yourself the time and aggravation. Not happy. Bring your car to a reputable local mechanic instead. Save yourself the time and aggravation. More
by Yakima
Employees Worked With
November 22, 2024
I bought the car at Coastal Kia with an AUL 100,000 mile(WRAP) warranty, of very limited usefulness, that's the main reason mile(WRAP) warranty, of very limited usefulness, that's the main reason More
by SOCCERUS
Employees Worked With
November 22, 2024
From sales to fixing a rattle was very professional, we have been Honda owners for the past twenty years. Very impressed very with every one we dealt with and with price and performance have been Honda owners for the past twenty years. Very impressed very with every one we dealt with and with price and performance More
by azalearc
Employees Worked With
November 21, 2024
Customer centric personnel who are professionals in all aspects of their business . I highly recommend this dealership aspects of their business . I highly recommend this dealership More
by jdlocke1005
November 21, 2024
They have always done an excellent job for any service, from basic oil changes to installing new motors. from basic oil changes to installing new motors. More
by beccablackbu
Employees Worked With
November 20, 2024
As Mr. Kaballa would say in his ads..."Exceptional Service"...Special acknowledgment to the following: Heber "Ever" Quezada - No pressure and got the dea Kaballa would say in his ads..."Exceptional Service"...Special acknowledgment to the following: Heber "Ever" Quezada - No pressure and got the deal/lease done... Jan Ramos - Jan was part of the finance dept. at the time. Not ONCE did he apply any pressure to purchase and add-on's. Semper Fi Marine... Guder "GQ" Quezada - Once again, never any pressure. Made sure that I was happy with my lease, and how the process worked A BIG THANK to the gentlemen above. Because of them I am now then "happy owner" of a 2025 Kia Sorento, K-Line, Prestige More
by pjcummings1
