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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,440 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,440 reviews

April 02, 2025

I had my oil changed and tires rotated on my Kia Sportage. The service went well. More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2025

Pleased with service and was ready when promised. Called when it was ready as well! More

by SUZIEMCCULLOUGH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Coastal Kia responded

Fantastic! Thank you! We appreciate the five star service review and gracious compliments. It was thoughtful of you to give our Service Consultant Bob Tomlin a five star rating as well. We love the feedback including, "pleased with service and was ready when promised." Thank you for trusting Coastal Kia with your automotive service needs.

April 02, 2025

Cody was friendly and knowledgeable. He was able to a swer all of my questions and made helpful suggestions More

by NANCYSHARP53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2025

Very easy to work with and handled all my needs Effectively and efficiently. Thank you More

by HuffmanB87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2025

Friendly and fast service. From check-in, shuttle service to check out is smooth. Darren kept me informed while they worked on my car and if additional work was recommended, th More

by MARTINAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2025

Luis and lsaasia are fabulous. I would recommend both if buying a Kia and to get it from y'all. They are both so very courteous and always offered me something to eat or drink. More

by suegin91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Coastal Kia responded

Thank you! We appreciate the review and compliments for our team. Thank you for choosing Coastal Kia! Congratulations and enjoy

March 30, 2025

One of the best car buying experiences I have ever had. Don was helpful, efficient, and very nice. Mr. Torres was also an outstanding finance manager compared to any I have ever dealt with in the 3 other c More

by K Butler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Coastal Kia responded

Outstanding! We appreciate the five star review and compliments for our Product Specialist Don Nguyen. We love the feedback including, "Don was helpful, efficient, and very nice. Mr. Torres was also an outstanding finance manager." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the high recommendations as well. Congratulations and enjoy!

March 29, 2025

Quick to get me in, efficient with their work, and the free wash is nice More

by 1976SANGELONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for trusting Coastal Kia with your automotive service needs.

March 28, 2025

From the initial greeting to watching my daughter drive away in her first brand new car, the experience at Coastal Kia was pleasant, thoughtful and gimmick-free. There was no sales pressure, only detailed More

by doritinkerstiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber “Ever” Quezada
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Mar 28, 2025 -

Coastal Kia responded

So exciting! Thank you for letting us be a part of the magic. We truly appreciate the five star review and amazing testimonial. We know your daughter is thrilled. Thank you for choosing Coastal Kia. Congratulations and enjoy! We are here if you need us.

March 26, 2025

Sam and Gary continue to step up and get me taken care of. Top notch service each time. More

by pzimmer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Coastal Kia responded

Thank you for the five star service review! It was thoughtful of you to mention Sam and Gary in our service department. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

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