Clement Chrysler Dodge Jeep Ram Columbia
Columbia, IL
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368 Reviews of Clement Chrysler Dodge Jeep Ram Columbia
No stone unturned! I can't say enough about how awesome my experience was - I'm of short stature so I have to use pedal extension and I had my eye on a 2016 Jeep Renegad I can't say enough about how awesome my experience was - I'm of short stature so I have to use pedal extension and I had my eye on a 2016 Jeep Renegade. Frederick was bound & determined to get me into my dream Jeep, we even took a test drive to Ace Hardware so he could "MacGyver" my pedals to work on the Renegade but to no avail. I'm 100% certain that there was not stone unturned to get me into the Renegade, Frederick exhausted every option he could, with that being said I was content in finding a different Jeep that fit me & that would fit my pedals. It took less than 10 to find my PERFECT JEEP!! Frederick showed me a 2016 Jeep Cherokee 75th Anniversary edition & my pedals fit like a glove O.M.G it was meant to be!!!!! I'm blown away by the willingness to do whatever it took by Frederick to get me in my PERFECT JEEP - I would recommend everyone if you're in the market for a new or used car to make the trip to Royal Gate in Columbia & ask for Frederick More
Great Dealership This is the 2nd Jeep that I have purchased from Royal Gate and have been completely satisfied both times. Rodney McGuire provided superb service. Thei This is the 2nd Jeep that I have purchased from Royal Gate and have been completely satisfied both times. Rodney McGuire provided superb service. Their service department did all the maintenance on my last vehicle & I was always pleased. I recommend this dealership & Rodney to everyone More
Amazing experience - 2001 Ford Ranger I have been hunting in vain for months for a small pickup truck for home improvement purposes. A truck popped up on the Royal Gate webite and Jim was I have been hunting in vain for months for a small pickup truck for home improvement purposes. A truck popped up on the Royal Gate webite and Jim was absolutely amazing. Worked with me over the phone, we hit an unbelievable price, and he had financing ready to roll when I came in. I had the keys in hand within an hour of arrival. Absolutely would recommend coming back, and would highly recommend this dealership again! More
Mark Stutko Thanks Mark for helping me buy my 2013 Wrangler. You made the process quick and easy. Royal Gate sales staff were straight forward and to the point. I Thanks Mark for helping me buy my 2013 Wrangler. You made the process quick and easy. Royal Gate sales staff were straight forward and to the point. It was a good experience and I would buy there again. More
New car purchase Sef Solomon was very helpful and explained everything about the car financing very polite and helpful would recommend him to friends and relatives Sef Solomon was very helpful and explained everything about the car financing very polite and helpful would recommend him to friends and relatives for purchasing a new or used car More
Rodney McGuire It was a pleasure working with Rodney in securing our Chrysler 300. We love it and couldn't be happier. Rodney was informative and helpful in all as It was a pleasure working with Rodney in securing our Chrysler 300. We love it and couldn't be happier. Rodney was informative and helpful in all aspects of the purchasing process. He even went above and beyond. More
Jim Hodgkins Thanks to Jim for helping me purchase my car. Jim was honest, helpful and went out of his way to ensure the car met my satisfaction. He was true to Thanks to Jim for helping me purchase my car. Jim was honest, helpful and went out of his way to ensure the car met my satisfaction. He was true to his word. Would highly recommend Jim if you're looking for a new or used car at Royal Gate. All sales and service personnel were very pleasant to work with. More
new Dodge 1500 Our experience was wonderful!! We drove over 100 miles, right after I got off work (night shift). They had the paper work ready, and we drove off with Our experience was wonderful!! We drove over 100 miles, right after I got off work (night shift). They had the paper work ready, and we drove off with our new truck without any issues!! We were treated with great respect, and I will recommend this dealership and Wade our salesman to anyone!! More
WORST SERVICE DEPARTMENT EVER THEY SAY I DIDN"T HAVE A WARRANTY AND I DID AND THEY STILL WOULD NOT GIVE ME A REFUND. AND I HAD TO GO HOME AND SHOW IT TO THEM STILL NOTTING THEY SAY I DIDN"T HAVE A WARRANTY AND I DID AND THEY STILL WOULD NOT GIVE ME A REFUND. AND I HAD TO GO HOME AND SHOW IT TO THEM STILL NOTTING More
PLEASE READ -- do NOT do business here I purchased a pre-own truck in the middle of February. At the time of the purchase I elected for an extended warranty however I changed my mind and ca I purchased a pre-own truck in the middle of February. At the time of the purchase I elected for an extended warranty however I changed my mind and canceled it the very next day. After repeatedly ignored emails and calls with Jarrod in finance I finally spoke with Mike the general manager. Mike insured me it was a miscommunication and that the contract was cancelled. Due to back and forth answers I asked for proof of the cancellation to be mailed to which Mile promised it would be and confirmed my address. Here it is 2 1/2 weeks after that conversation and no proof in the mail; warranty company has no record of me as they say it could take up to 60 days; and the finance company has not received a refund check that Jarrod told me was mailed almost 3 weeks ago (the finance company says it only takes 5 business days). So now I have $2000 floating around and nobody is helping me get answers!!! NOW TODAY my 30 day temp tag expires and I don't have any paperwork from the dealer. Guess what, nobody that "can help" is in the office or they're not returning my calls!! DO NOT EVER DEAL WITH THIS DEALER. IF YOU FIND A VEHICLE YIU LIKE THAT THEY HAVE, I PROMISE ANOTHER DEALER HAS IT OR CAN GET IT FOR YOU. DO NOT DEAL WITH THESE CROOKED PEOPLE. More