Clement Chrysler Dodge Jeep Ram Columbia

Great first vehicle buying experience! I was referred to Mark Stutko at Royal Gate Chrysler. It was my first time buying a vehicle for myself and the experience was great! Mark was very fri I was referred to Mark Stutko at Royal Gate Chrysler. It was my first time buying a vehicle for myself and the experience was great! Mark was very friendly, knowledgeable, and helpful. I've always heard horrendous car buying stories but my experience was quite fast and easy. If you're looking for great people who will keep it real look no further! (My new jeep renegade is awesome!) More

great experoance My wife and I visited the dealership to purchase a new Durango. we were referred to Fred Maessinger,a sales associate.Fred was courteous, and very pro My wife and I visited the dealership to purchase a new Durango. we were referred to Fred Maessinger,a sales associate.Fred was courteous, and very professional. they didn't have the model we wanted on their lot, so Fred got on the computer and done a locator and found our vehicle in another state. he immediately started the process to get it for us. he said it would take a few days and that he would keep us up to date about the process. Fred was true to his word and text us daily, and sometimes twice daily. it was truly a pleasurable experience and I would highly recommend this dealership to any one, and also recommend Fred Moessinger. More

Purchased a car I purchased a new vehicle from Royal Gate. The experience was excellent. Great rate &great car. My sales rep Sef was great. He got me the var I want I purchased a new vehicle from Royal Gate. The experience was excellent. Great rate &great car. My sales rep Sef was great. He got me the var I wanted no questions ask. If you are looking for a car try Royal Gate first. More

Tony the best Went in looking for a Jeep Rangler and Tony was super helpful. He helped me get the exact model in my price range. 100% satisfaction and tell friends Went in looking for a Jeep Rangler and Tony was super helpful. He helped me get the exact model in my price range. 100% satisfaction and tell friends and family. More

Oil consumption I purchased 2014 Dodge Dart SXT 2.4 ltr in Feb 2014. I have had several problems with the car since then. The first time was at 564 or so miles the I purchased 2014 Dodge Dart SXT 2.4 ltr in Feb 2014. I have had several problems with the car since then. The first time was at 564 or so miles then the car stalling and the radio touch screen coming off and on and resetting. After they did an update on transmission the car does not shift right. The car broke down in Sept of 2015 and then again in Dec 2015 both times the car was towed in. The first time I was told they could not find anything wrong with the car until the next day when the car stalled on them when they took it for a test drive. They had the car for a couple of days and found the car needed a cam shaft sensor.. (Paper work says map sensor) the car was repaired,so they say. Three months later the car broke down again in December on my way to work. The car stalled off and on but would restart In between tow ins. Same thing as last time they could not find anything wrong with the car until the next day. The car was 2 qts low of oil. They had the car for three days this time, they changed the oil and told me that we are starting an oil consumption test and I needed to bring the car back in 1000 miles, I did and I was told that it is half qt low, ( later I received paperwork saying oil in safe zone) they marked the oil stick with a blue line ( half qt low) they added more to fill and told me to bring it back in another 1000 miles, I did and this time the service manager himself did the test and found that the car was 11/2 qts low, he add more oil and told me to bring it in one more time and if it is low again they would keep the car and start tearing into the motor. I returned 1000 miles later asked for the service manager Rob, he was not there so they took the car back to the garage and I waited, the service worker told me i was 11/2 qts low again. I was told they added more oil and I would be getting a call from the service manager in a day or 2. At that point he handed me an invoice Stating I was indeed 11/2 qts low, I asked the man about the other 2 invoices and he told me he had no idea. This was the first invoice I have received for oil concumpttion test. I Never got a call so I called to speak to Rob the service manager. No answer and no return call. I am told by the dealer that is is normal for this car to burn a qt of oil every 750 miles if over 50,000 miles, when all this started I was under 50,000 miles and I was told there is nothing to fix. Later I found out that Rob the service manager was let go. We had to start the process all over again due to they only had invoices for the first and third oil consumption tests. I then brought it in again for another oil change to start the new oil consumption testing and to mark new blue line to show how full the oil level was. I spoke to the mechanic that day he explained that he put 5.5 qts of oil in due to new oil filter and he showed me that the oil reached the top of the blue line. Paperwork says they put in 5 qts oil. I was to bring it back 1000 miles later. I did that with the result being 1/2 qt low. I was told again that is normal and nothing to fix. I threw a big fit I explained that the mechanic told me he put 5.5 qts of oil in my car. Later when they spoke to the mechanic they told me that the mechanic told them when he showed me the oil level I told him to add more. That did NOT HAPPEN. I am not the mechanic here. How could I tell him to add more? I was told a few times maybe I should go to a different dealer to start the process all over. They ordered a radio about a month or more ago and have it there at the shop for weeks but have not informed me on when they would put it in or if they even would. When I bought the car I did not expect to have to put I'll in the car every 750 miles. Later after all of this I sat down and looked at my owners manual ( they tell us to go by that). I find out that my car is suppose to take 5.5 qts of oil to begin with. All along they have been putting in 5 Qts of oil. With that said the car is still burning oil but with all the mess ups who really knows how much it does really burn. More

My Royal Gate Experience I recently purchased a new car from Royal Gate. I worked with Rodney and Paul with significant ease. Excellent team willing to resource and work wit I recently purchased a new car from Royal Gate. I worked with Rodney and Paul with significant ease. Excellent team willing to resource and work with you to find a supportive deal. More

Love My New Renegade Trailhawk I contacted Royal Gate Dodge looking for very specific options on a 2016 Renegade on a Wednesday. Mark Stutko was very responsive and found my perfect I contacted Royal Gate Dodge looking for very specific options on a 2016 Renegade on a Wednesday. Mark Stutko was very responsive and found my perfect vehicle very quickly. I'm very satisfied with the attention to details. I was in my new car by Friday and loving it! I feel the process was fast and confidant I received the best deal I could. Mark was great and I would highly recommend him! More

Wow!! Went into the Dealership looking for a truck for my husbands business. We were treated with the red carpet with Derrick. He made sure we were comforta Went into the Dealership looking for a truck for my husbands business. We were treated with the red carpet with Derrick. He made sure we were comfortable with choice we were looking at. Took it home for the night to make sure it was what we wanted. As it turned out it wasn't right for our needs. Derrick then located another truck and did the same thing. After bringing it home we decided it was the best fit. Thanks again Derrick More

No stone unturned! I can't say enough about how awesome my experience was - I'm of short stature so I have to use pedal extension and I had my eye on a 2016 Jeep Renegad I can't say enough about how awesome my experience was - I'm of short stature so I have to use pedal extension and I had my eye on a 2016 Jeep Renegade. Frederick was bound & determined to get me into my dream Jeep, we even took a test drive to Ace Hardware so he could "MacGyver" my pedals to work on the Renegade but to no avail. I'm 100% certain that there was not stone unturned to get me into the Renegade, Frederick exhausted every option he could, with that being said I was content in finding a different Jeep that fit me & that would fit my pedals. It took less than 10 to find my PERFECT JEEP!! Frederick showed me a 2016 Jeep Cherokee 75th Anniversary edition & my pedals fit like a glove O.M.G it was meant to be!!!!! I'm blown away by the willingness to do whatever it took by Frederick to get me in my PERFECT JEEP - I would recommend everyone if you're in the market for a new or used car to make the trip to Royal Gate in Columbia & ask for Frederick More