Clement Chrysler Dodge Jeep Ram Columbia

Amazing Service I purchased a 2009 Ford Mustang with less than 40,000 miles from them about six months ago. This dealership did whatever they needed to get me into th I purchased a 2009 Ford Mustang with less than 40,000 miles from them about six months ago. This dealership did whatever they needed to get me into this car. The service was amazing! My only complaint is there is a problem with the car that no one can seem to fix. When I bought the car it had a really bad shimmy in the steering wheel at 65+ mph, they put in our paperwork it would be fixed. They called to have me bring the car in so they could look at it. I had to drive it with this really bad shimmy for about a week. Well during that week I started getting this brake noise coming from the right front every time I applied the brakes. They looked at the car and noticed my tires were wearing funny so they ordered new tires and looked the brakes over and saw nothing wrong tightened everything to spec and had me come in a few days later to install new tires free of charge. Not a mile from the dealership the brake noise was back. I brought the car back they said the wheels took a lot of weight and were very hard to balance but the shimmy was gone and again chaecked the brakes found nothing wrong. They were right the shimmy is gone but the brake noise is still there. It comes and goes also, one day it will be mild and go away as you drive the car, other days it will make no noise at all then there are the bad days where it is really bad. This noise can be heard not only inside the car but outside the car also. I plan on taking it to Dobbs or something and have them look at it. The brakes work just fine, the car does not pull, it stops just fine with no issues except the noise. Under hard braking there is no noise, it is just normal easy braking every time the brake is applied you get this clunking noise. Besides that the car is wonderful, the dealership is awesome, I would buy from them again. More

Great service Had a great experience buying my new vehicle from Royal gate in Columbia il. Rodney was my salesman and he was great. I was in and out in less than 2 Had a great experience buying my new vehicle from Royal gate in Columbia il. Rodney was my salesman and he was great. I was in and out in less than 2 hours. More

5 star experience! Our salesman, Joesph Varner, knew the vehicle inside and out. He was well aware of all the different options that the vehicle had include the other u Our salesman, Joesph Varner, knew the vehicle inside and out. He was well aware of all the different options that the vehicle had include the other upgrade options. He was very passionate in his work. He had patience because we wasn't forsure what vehicle we wanted. The other salesmen and manager were very kind and made us feel welcomed. Also, Paul in finance was very helpful. We will definitely recommend Royal Gate Dodge to our family and friends. More

Royal Gate Experience (Columbia) At Royal Gate (Columbia), our experience was first class from the minute we arrived. Sal was our Salesman who was extremely knowledgeable about Royal At Royal Gate (Columbia), our experience was first class from the minute we arrived. Sal was our Salesman who was extremely knowledgeable about Royal Gate's vehicles, services & plans. We spent 3 days on our decision and Sal greeted us every day with our options and answering questions each time. Never once badgering us with phone calls or pressure. The biggest impression that he made on us was the fact that we told him we would be back that evening and he said he would research our requests and have options for us to explore. He made good on his promise. His follow through and Customer Service is outstanding. We also met with the Sales Manager Jim who couldn't have been more honest and respectful. Thanks Royal Gate for the smooth transition to our beautiful new vehicle. More

Ram 2500 Joe Varner is GREAT. If you ever have a need for a new car or pre owned, call JOE at Royal Gate Columbia. Thanks for everything! Joe Varner is GREAT. If you ever have a need for a new car or pre owned, call JOE at Royal Gate Columbia. Thanks for everything! More

Thanks for everything I had a wonderful experience with Royal Gate. Wade Robertson was my sales rep and did a great job. The service was excellent. We couldn't have asked f I had a wonderful experience with Royal Gate. Wade Robertson was my sales rep and did a great job. The service was excellent. We couldn't have asked for any better. I highly recommend Royal Gate to all my friends More

THE TEAM AT THIS DEALERSHIP ARE VERY FRIENDLY AND PROFESSION THE SALES CONSULTANT WADE ROBERTSON WAS VERY KNOWLEDGABLE AND RESPECTFUL. I FELT THE DEALERSHIP WAS HONEST AND FAIR WITH THE ENTIRE TRANSACTION. THEY THE SALES CONSULTANT WADE ROBERTSON WAS VERY KNOWLEDGABLE AND RESPECTFUL. I FELT THE DEALERSHIP WAS HONEST AND FAIR WITH THE ENTIRE TRANSACTION. THEY HAVE ALSO BEEN HELPFUL WITH QUESTIONS I HAVE HAD AFTER THE SALE . THEIR PRICES WERE THE BEST IN THE AREA AND THEY HAD A LARGE SELECTION OF VEHICLES TO CHOOSE FROM. I WOULD HIGHLY RECOMMEND THEM TO ANYONE. GREAT EXPERIENCE. More

Knowledgable, friendly, and respectful After months of research and negative experiences at other dealerships where I felt pressure to buy, I was pleasantly surprised and impressed by the k After months of research and negative experiences at other dealerships where I felt pressure to buy, I was pleasantly surprised and impressed by the knowledge and friendliness I found at Royal Gate Dodge! Stan Bailey patiently answered my questions and was courteous and respectful. I highly recommend Royal Gate Dodge and Stan Bailey in particular to anyone looking for a new car! More

Friendly, informative salespeople with good product knowledg Both of the salespeople we dealt with, Jim and Wesley were very knowledgeable with regard to the products and worked with us to get us the most vehicl Both of the salespeople we dealt with, Jim and Wesley were very knowledgeable with regard to the products and worked with us to get us the most vehicle for our money. After the sale they showed us the features of the new Jeep and explained many of the technological aspects of the car. They answered all of our questions and were courteous and respectful. We had a great experience with this dealership and would recommend them to friends and family. This is our second purchase from Royal Gate and dwe have been very satisfied both times. More

Excellent, Efficient & Supportive Everything went completely smooth with my purchase today of Chrysler 300S! My sales consultant Aaron and their finance manager Steve really helped me Everything went completely smooth with my purchase today of Chrysler 300S! My sales consultant Aaron and their finance manager Steve really helped me get everything sorted. I feel very confident and excited about this! More