Back

Clement Chrysler Dodge Jeep Ram Columbia

Columbia, IL

4.7
368 Reviews

500 Admiral Weinel Blvd

Columbia, IL

62236

Directions

By Type

368 Reviews of Clement Chrysler Dodge Jeep Ram Columbia

March 23, 2012

I would definitely recommend this dealership to someone else. The price was very good. I walked in wanted $1000 less than what we paid, but let's face it doesn't everyone want a car for less money. It w More

by mbkarrdna
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Bradford, Ralph Bradford
Mar 31, 2012 -

Clement Chrysler Dodge Jeep Ram Columbia responded

We greatly appreciated the opportunity to sell you a vehicle and for the great review in a public forum such as this. If there's anything we can do for you in the future please don't hesitate to contact us and please stop by and say "Hi" when you come in for your free oil changes.

March 08, 2012

Working with Jim was a pleasure. He was not pushy and was very professional, he let us go home and think about it over the weekend. We would buy a car from him again. The whole experience was wonderful More

by kssmile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Harrison
Mar 31, 2012 -

Clement Chrysler Dodge Jeep Ram Columbia responded

Jim has been a great asset to our dealership and it's our employees actions that earn great reviews such as yours. Once again, thank you for your business.

February 21, 2012

We both feel that the pricing and friendliness were outstanding, and the finance guy gave us the best rate he could find. We would definitely return to Royal Gate if we were in need of another vehicle More

by pjfitzhugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Bradford
Mar 07, 2012 -

Clement Chrysler Dodge Jeep Ram Columbia responded

We greatly appreciate your business and hope we can assist you in you car-buying search the next time your in the market. Please contact Ralph at 618-946-1344 if there is anything we can do for you and again, thank you for giving us the opportunity to help you.

January 16, 2012

Tom Ellis made me feel very comfortable- at ease with my decision to get the car, very satisfied. Michael Perniciaro did his best to get me a decent rate for my loan. More

by boxjumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ellis
Jan 23, 2012 -

Clement Chrysler Dodge Jeep Ram Columbia responded

Tom and Michael do a good job for the store and I think that's quite apparent when one browses our reviews.

January 04, 2012

This was without a doubt the best experience my wife and I have ever had at a car dealership. We were looking for a newer van to replace our 2006 Dodge Grand Caravan because it was long out of warranty and More

by axel_2078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ellis
Jan 04, 2012 -

Clement Chrysler Dodge Jeep Ram Columbia responded

We are pleased to hear that you had a good experience at our dealership and that Tom Ellis did a great job for you (he always does). Legitimate reviews like yours help our dealership greatly and we appreciate the fact that you took the time to share your good experience in this public forum.

December 01, 2011

The service I received was excellent. I didn't think it would be possible to get anywhere near the type of deal I got and they made it happen. They truly value customer satisfaction and Doug really worked More

by dchamberlin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Wright
Jan 04, 2012 -

Clement Chrysler Dodge Jeep Ram Columbia responded

Doug has proven to be an asset to our company and we're glad you had a good experience at our dealership!

August 29, 2011

From the time I contacted this dealership until the time From the time I contacted this dealership until the time I went in to actually buy the truck the salesman was knowledgeable and professional. He also More

by Glass man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Bradford
Jan 04, 2012 -

Clement Chrysler Dodge Jeep Ram Columbia responded

We're happy to hear from satisfied customers and we know that these are the people that help us stay in business. We get one chance to do things right so we're always ready to work "for" the customer.

March 17, 2011

Salesman flat out lied about specs on the vehicle (specifically MPG) and lied about free oil changes for the life of the vehicle as long as I owned it. Apparently when I called to schedule my first More

by RoyallyScrewed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Feazel
Nov 03, 2011 -

Clement Chrysler Dodge Jeep Ram Columbia responded

If you buy a Jeep with the hard top already included it will only cost you several hundred dollars. Hard tops bought through the parts department of a Jeep dealer are more than 2000 dollars. You openly stated that you were told you could not get an after-the-fact hard top for the same price and you still went ahead and bought the Jeep anyway. I fail to see how you were "screwed" when you knew exactly what the deal was when you signed the papers.

Nov 07, 2011 -

RoyallyScrewed responded

I have no clue what you're referring to with your comments regarding a Jeep purchase. I did not purchase a Jeep when I entered my comment dated 3/17. I stand by my experience and have already turned at least two customers away from this dealership and its sneaky practices. Apparently I'm not the only one who feels screwed, am I?

Dec 01, 2011 -

Clement Chrysler Dodge Jeep Ram Columbia responded

We have had the free oil change program for 3 years now so I'm wondering what dealership you actually called.

...
37