City Volkswagen of Chicago

I have never owned or purchased a car from the dealership so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal tha so I was nervous when I arrived. I worked with Alex Rocha and he was excellent! He was calm, collected, and knew so much about how to find a deal that works for me. He worked with me to find the perfect car that fit my budget and there was never a moment where I felt like I was going to regret my decision. Alex answered all my 400 questions and was with me every step of the way. I got to meet some other colleagues of Alex's while there and the general vibe of the environment was amazing and comfortable. I was incredibly happy with my purchase and how I was handled by City VW of Chicago and Alex R.. I was taken care of and I drove off in a beautiful 2017 Chevy Cruze at a great price. More

Great experience with GM Tim and salesperson Laura! I was at the dealership for six hours, however. Most of that time was spent waiting for finance, so that was a bummer. Overall, good experience, and I was at the dealership for six hours, however. Most of that time was spent waiting for finance, so that was a bummer. Overall, good experience, and I would return here over other VW dealerships in the area! More

I had an incredible experience purchasing my Volkswagen Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgea Taos, all thanks to Alex Rocha! From start to finish, Alex went above and beyond to ensure I got the best deal possible. He was incredibly knowledgeable, answering all my questions with patience and offering great advice without any pressure. On top of that, he’s genuinely funny, making the entire process not only smooth but also enjoyable! His humor and positive attitude made the whole car-buying experience feel like a breeze. Alex made sure I was informed every step of the way, and his commitment to finding the right car at the right price truly stood out. I couldn’t be happier with my new car and the amazing service Alex provided. If you're in the market for a car, I highly recommend reaching out to Alex – he’ll take care of you and keep you laughing! More

Amazing service at City Volkswagen of Chicago. I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond I knew what I was coming in to buy and Alex made it happen. I appreciate all his help and would gladly work with him again. You went above and beyond for me! Thank you Alex for everything! More

María Ghiran was the best in selling us our Tiguan. She was very professional, knowledgeable and very personable. She made our purchasing experience excellent and answered all our questions. Amazing sa She was very professional, knowledgeable and very personable. She made our purchasing experience excellent and answered all our questions. Amazing sales person!! Thank you Maria! More

Today, I met with sales consultant Brandon Rosenow. He went above what is expected to make my buying experience as easy and pleasant as possible. He was patient, knowledgeable, and very helpful in unde He went above what is expected to make my buying experience as easy and pleasant as possible. He was patient, knowledgeable, and very helpful in understanding my disability. Both Brandon and the dealership worked with me to ensure that I didn't have any problems with purchasing and making the finance process simple. It was a great day. More

I came into the dealership today and met with Brandon Rosenow and he was so helpful!! He explained everything I needed and helped me buy my first car :) Very glad I met someone trustworthy and will defin Rosenow and he was so helpful!! He explained everything I needed and helped me buy my first car :) Very glad I met someone trustworthy and will definitely come back when it’s time for a new car More

Worked with Alex Rocha and he helped me find exactly what I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to I was looking for in a Tiguan. The whole experience was very pleasant even though it took me 6 hours to decide, Alex never rushed me or pushed me to make a decision. Even his boss, Clemente, was super helpful. Everyone we interacted with was very welcoming! Highly recommend working with this team! More

I have been car searching for months. Today David, Edgar, and Clemente were amazing and resilient with helping me find the perfect truck for me! Walking off the lot with a 2025. Im thri Today David, Edgar, and Clemente were amazing and resilient with helping me find the perfect truck for me! Walking off the lot with a 2025. Im thrilled. More

I had an excellent experience with Andy. They were incredibly friendly, knowledgeable, and patient throughout the entire process. They took the time to understand my needs, provided helpful They were incredibly friendly, knowledgeable, and patient throughout the entire process. They took the time to understand my needs, provided helpful recommendations, and made sure I felt confident in my decision. Their professionalism and positive attitude made the experience enjoyable, and I truly appreciate their dedication to great customer service. I highly recommend working with Andy for anyone looking for a seamless and pleasant experience! More