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City Volkswagen of Chicago
Chicago, IL
3,736 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,736 reviews
May 29, 2024
Answered all my question, if he didn’t know he found an answer quickly, very welcoming and patient answer quickly, very welcoming and patient More
by georgebalbuenajr
Employees Worked With
May 29, 2024
The sales team at VW was great and made the entire process smooth and easy. process smooth and easy. More
by Johnpaul Salcedo
Employees Worked With
May 28, 2024
David was great at helping find my next car. I always appreciate high levels of customer service and David exceeded my expectations. I always appreciate high levels of customer service and David exceeded my expectations. More
by aolivo731
Employees Worked With
May 27, 2024
Ray is the go-to for all your car needs! I leased my original vehicle from here in 2021 & because of his frequent communication via email, I came in and was able to walk through my options a I leased my original vehicle from here in 2021 & because of his frequent communication via email, I came in and was able to walk through my options as my lease was expiring. He worked with us to show all the vehicles within our budget & was patient with us as we made our decision. He had us walk out with the car of our choice AND worked to make it well within our budget. I recommend working with Ray for any VW purchase, his customer service is excellent! More
by maheen_anwar97
Employees Worked With
May 27, 2024
Shopping here was a breeze and David moved diligently to satisfy our needs. Will return in the future 100% satisfy our needs. Will return in the future 100% More
by Wyattcornelius
Employees Worked With
May 27, 2024
Thank you very much to David! Very kind, helpful, and patient! 10/10 recommended! I will be swinging my family and friends. Very kind, helpful, and patient! 10/10 recommended! I will be swinging my family and friends. More
by Abria24
Employees Worked With
May 27, 2024
This was the easiest car purchase I have ever had. From financing, pricing to out of the showroom with the new car. I would not hesitate to make another purchase here in the future! From financing, pricing to out of the showroom with the new car. I would not hesitate to make another purchase here in the future! More
by Rachael Ferrell
May 25, 2024
Had the best experience with Juan and Iryna at City Volkswagen! Personable, professional and straightforward and gave us the best deal on our new 2024 Atlas Cross Sport. Check them out! Volkswagen! Personable, professional and straightforward and gave us the best deal on our new 2024 Atlas Cross Sport. Check them out! More
by khickombottom15
May 25, 2024
I reached out to a lot of dealerships to get quotes on the car we wanted. The reason i chose City of Chicago was because they never pressured me, never tried to play hardball, never tried to force me into the car we wanted. The reason i chose City of Chicago was because they never pressured me, never tried to play hardball, never tried to force me into a phone call and presented fair offers. It was my most pleasant car buying experience to date. And when i came in to pick it up everything was as discussed. I would highly recommend working with Iryna and Jusn! More
by TH
