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City Volkswagen of Chicago
Chicago, IL
3,734 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,734 reviews
June 01, 2024
I’ve dealt with a lot of dealerships in the past and have always dreaded the experience of purchasing a vehicle. After purchasing a vehicle today with City VW, I can without a doubt say I will NEVER go anywh always dreaded the experience of purchasing a vehicle. After purchasing a vehicle today with City VW, I can without a doubt say I will NEVER go anywhere else to buy another car! From start to finish, City VW was efficient and friendly. The highlight of my experience was purchasing the vehicle through Luis Gonzalez. Working with him was like working with a friend you’ve known for years— he was lighthearted, transparent, and congenial. I never felt like he was trying to pressure me into purchasing the vehicle or make me agree to a shady deal. I plan on working with him and referring all my friends/family for any future purchases. If you’re looking at a vehicle at City VW, make sure to request Luis as your Sales Specialist if you’re looking for an easy and pleasant experience. More
by Holly Barratt
June 01, 2024
Easy to get all the information we wanted and good sales person helping us out! person helping us out! More
by Tito116969
Employees Worked With
June 01, 2024
David was great, he did his best to make sure I got a great deal in my car. great deal in my car. More
by Mstewart0114
Employees Worked With
June 01, 2024
Very friendly, informative and helpful he made the process simple and fast. Totally recommend Anthony! process simple and fast. Totally recommend Anthony! More
by Juliarodr95
June 01, 2024
I want to send a big shoutout to la señora Laura V torres and Mr Justin Russo for helping me today on picking the right Jetta for me and also evelyn franchi for explaining the great deals Volkswagen has to and Mr Justin Russo for helping me today on picking the right Jetta for me and also evelyn franchi for explaining the great deals Volkswagen has to offer. I’m so happy with my purchase and very grateful for the service they both gave and great team work so appreciate everything. Thank you. More
by Jglopez19
June 01, 2024
George was a pleasure to work with. He made the process as painless as possible. Very informational, he was able to explain the process and vehicle in depth. He also was very good at mu He made the process as painless as possible. Very informational, he was able to explain the process and vehicle in depth. He also was very good at multitasking. He had other customers but still made sure I wasn’t ignored. I highly recommend More
by Tranise.rose
June 01, 2024
Came in with my boyfriend to only look at the Volkswagen Tiguan and Ray was my sales man.He was amazing he gave us a deal we could pass. Tiguan and Ray was my sales man.He was amazing he gave us a deal we could pass. More
by Gabyalmeida
May 31, 2024
David has prefect personality and was a complete pleasure yo work with. I will highly recommend him to others yo work with. I will highly recommend him to others More
by Jim
May 31, 2024
George was outstanding, knowledgeable and so easy to work with! He made the buying process so easy. I would definitely recommend George!! Thank you for everything!! with! He made the buying process so easy. I would definitely recommend George!! Thank you for everything!! More
by JulieS
