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City Volkswagen of Chicago

Chicago, IL

5.0
3,632 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,632 reviews

March 01, 2025

Andy , Clem and evelyn in finance helped me purchase my new Jetta ! Thank you guys highly recommended . More

by Franchibreanna62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

The team made our experience incredibly pain free. We were ready to have a typical stressful experience but they made everything simple from finding a fitting car with a good deal to trading in our ol More

by cdc_52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

This has been one of the best car shopping experiences I've ever had. Juan was extremely helpful and surprised us with a great deal. It really felt like they were working with us to find the best option f More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you, Colleen, for sharing your experience with us! We're happy to hear it went well with Juan and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

Walked in Saturday and was greeted by Andy Gloria. Was very friendly and professional. I felt very comfortable. She had a lot of knowledge and answered all my questions. Very successful trade-in. I hi More

by Jennifer N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Jennifer, it's great to hear that Andy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

David was great help in getting me a great deal on my new Atlas! Highly recommend More

by jhovannyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 01, 2025

When you arrive at the dealership, ask for Juan Fuentes. When I came in, I was looking for a 2023 and ended up with a 2024 Atlas. Juan patiently waited for me to decide what I really wanted. My last request More

by MAE6665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 28, 2025

I had a really great experience at this location. Brandon Rosenow was very informational. He educated me on the vehicle itself and what VW had to offer. I could not have had a better sales agent. More

by Karesha E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you, Karesha, for sharing your experience with us! We're happy to hear it went well with Brandon and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 28, 2025

I recently purchased a 2024 VW Atlas, and the entire experience was fantastic from start to finish! Juan, my salesman, was incredibly knowledgeable, patient, and made the process smooth and stress-free. More

by Raquel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

City Volkswagen of Chicago responded

Thanks, Raquel, for sharing your thoughts about your experience with Juan and Tim here at City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2025

Juan Fuentes gave me the best experience ever at dealership. In the past I hated coming to dealership because of bad experiences. Tim the general manager welcomed me in and told me not to worry abou More

by MAE6665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Juan and Tim! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2025

Thank you to Maria for helping us out with our trade-in! Great service and I love our new 2024 Tiguan! I highly recommend working with her! More

by Viorelb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com