Back

City Volkswagen of Chicago

Chicago, IL

5.0
3,536 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Contact Dealership

5330 W. Irving Park Road

Chicago, IL

60641

Directions

By Type

Showing 3,536 reviews

December 15, 2024

If you’re thinking about buying a car, you *have* to go see Laura at Volkswagen of Chicago! From the second I walked through the door, she made me feel completely at ease. She’s friendly, approachable, and More

by alejandrabdeleon
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Laura to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 14, 2024

Juan was very patient and informative during my vehicle purchase process. The manager Edgar was very accommodating. Both gentleman essentially collaborated effectively to ensure I walked off the lot as a h More

by Tianarobinson31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Tiana, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 14, 2024

Had a great experience. Ed was considerate and generous in his effort to get the deal done. I left feeling confident we worked well together! More

by Jimjimson123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Volkswagen of Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed met your expectations. Thank you again for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 14, 2024

2nd time here looking at a new Volkswagen Tiguan and Ray Cotto took great care of me.Tha k you City Volkswagen for doing your thing. More

by quenbv321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 14, 2024

Went in to view an Atlas and had the best salesman in there hands down he did everything to make sure we got what we needed and wanted. If you go ask for Ray Cotto you will definitely leave happy. More

by selena.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Volkswagen of Chicago responded

Hi Selena: Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2024

Super happy with City VW and especially our salesman Eddie. Very professional, courteous, and zero pressure. A+ all the way! More

by BobfromIndiana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Volkswagen of Chicago responded

Bob, It's great to hear that Eddie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2024

The best employees and service they answered all my questions and helped with choosing a car. I am very happy with my Volkswagen atlas 2025. Thank you Laura And Evelyn! More

by Rostyslav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Volkswagen of Chicago responded

Thank you, Rostyslav! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago, we hope you enjoy your new Atlas! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 09, 2024

Came to buy a Tiguan at city be of Chicago and of course they didn’t disappoint thank you Ray Kim and Clemente for hooking me up. More

by Maldonadojohn542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kim
Dec 09, 2024 -

City Volkswagen of Chicago responded

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 08, 2024

Very professional,helpful I would definitely recommend anyone I know to city vw of Chicago More

by Elbertfarris29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rocha
Dec 08, 2024 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Elbert, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 06, 2024

Really appreciated the dedication to make sure that I was going home with the car that was made for me! More

by ortiz1188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com