Back

City Volkswagen of Chicago

Chicago, IL

5.0
3,716 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Contact Dealership

5330 W. Irving Park Road

Chicago, IL

60641

Directions

By Type

Showing 3,716 reviews

February 28, 2025

I had a really great experience at this location. Brandon Rosenow was very informational. He educated me on the vehicle itself and what VW had to offer. I could not have had a better sales agent. More

by Karesha E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rosenow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

City Volkswagen of Chicago responded

Thank you, Karesha, for sharing your experience with us! We're happy to hear it went well with Brandon and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 28, 2025

I recently purchased a 2024 VW Atlas, and the entire experience was fantastic from start to finish! Juan, my salesman, was incredibly knowledgeable, patient, and made the process smooth and stress-free. More

by Raquel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

City Volkswagen of Chicago responded

Thanks, Raquel, for sharing your thoughts about your experience with Juan and Tim here at City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2025

Juan Fuentes gave me the best experience ever at dealership. In the past I hated coming to dealership because of bad experiences. Tim the general manager welcomed me in and told me not to worry abou More

by MAE6665
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Juan and Tim! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 27, 2025

Thank you to Maria for helping us out with our trade-in! Great service and I love our new 2024 Tiguan! I highly recommend working with her! More

by Viorelb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Volkswagen of Chicago responded

Thank you so much for choosing City Volkswagen of Chicago! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 26, 2025

Came in for a car wash and every one treated me with respect. I love coming here and will continue to recommend people on stopping here for a purchase!!! More

by LYDB.gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rybowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Del Sol
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Chris Capparelli Service Director ccapparelli@cityautogroup.com

February 24, 2025

Would recommend to all. my friends. David was amazing! Great job. Vw love! Will be back. More

by dorigal8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

City Volkswagen of Chicago responded

Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 22, 2025

Welcoming professional atmosphere, has a knowledgeable staff and the car buying process was stress-free More

by djosmith8298
Recommend Dealer
Yes
Employees Worked With
Maria Ghiran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 22, 2025

Excelente servicio! Gracias a Andy por ayudarme. Me voy 100% satisfecho con mi compra, muy recomendado! More

by Pepe Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Gloria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us, Pepe. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 22, 2025

David was amazing and so helpful throughout his process for us. We really enjoyed working with him and would highly recommend him if you’re looking to buy a car. We are really excited about our purchase an More

by Laurawkujawa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

City Volkswagen of Chicago responded

Thank you, Laura! Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 22, 2025

David ruled and made the experience as enjoyable as it could be. He even found our old garage door opener and the smokes from all the VW staff couldn’t be more appreciated in what is usually a stressful e More

by Kevin.r.kujawa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kevin, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

...
11
...