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City Automall Ford - Service Center
Columbia City, IN
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of City Automall Ford - Service Center
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March 13, 2025
They got my car done quickly and took me to and from work with their shuttle service. with their shuttle service. More
by tdstahl_04
Verified CustomerEmployees Worked With
March 12, 2025
Very friendly staff at the service center. Made it super easy to get warranty work done! Made it super easy to get warranty work done! More
by noahmb2005
Employees Worked With
March 11, 2025
Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. All of the staff are friendly and knowledgeable of what I need and expect. More
by jason.slucher1
March 05, 2025
Salesman was Will he did a great job of communicating and helping to get through the process of buying. Worked very well with him. Great atmosphere at dealership as well. helping to get through the process of buying. Worked very well with him. Great atmosphere at dealership as well. More
by 2002gmcduramaxdiesel
March 03, 2025
I have had my vehicles in for many things, oil changes, service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle service issues and even a motor change. The work is always completed on time and done correctly. Jordan and Rob have always taken care of my vehicle and always answered my questions. More
by ROXY2769527
March 01, 2025
Has treated me fair. I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed I wanted a few more things done at service that wasn’t done. Not sure that the recall was totally fixed. By what they said. Wish having brakes fixed didn’t cost 520.00 for two. I couldn’t get it done. More
by MARLASLONE1966
February 26, 2025
City Ford’s service department went above and beyond in servicing our vehicles, both of which had warranty-covered issues. As a trucking company with a fleet of over 60 vehicles, we truly appreciate seamle servicing our vehicles, both of which had warranty-covered issues. As a trucking company with a fleet of over 60 vehicles, we truly appreciate seamless, hassle-free service—and that’s exactly what we got. The entire process was completely hands-off for us, making it an effortless experience. Exceptional service like this ensures we’ll be returning in the future. More
by chris.boutcher
February 23, 2025
Always have my service done at City Ford. Always a great experience. I’ll be back. Always a great experience. I’ll be back. More
by BCLARK1101
February 18, 2025
Was in and out quick and the work was spot on Awesome job to the staff job to the staff More
by mb914
Employees Worked With
February 18, 2025
Easy to work with, will contact you if something other than what my vehicle was in for, needs to be fixed. Very efficient and got my car back to me in a timely manner! Pick-up and delivery works VERY WELL than what my vehicle was in for, needs to be fixed. Very efficient and got my car back to me in a timely manner! Pick-up and delivery works VERY WELL for me and my work situation. Thanks Guys and Gals!!! More
by JAMOZZONE
