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City Automall Ford - Service Center
Columbia City, IN
345 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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345 Reviews of City Automall Ford - Service Center
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April 14, 2025
My truck had developed a noise and was quickly diagnosed at City , I have the endurance after market insurance which did hold up the repair but was covered and was all orchestrated by Tyler. They also let m at City , I have the endurance after market insurance which did hold up the repair but was covered and was all orchestrated by Tyler. They also let me use a demo to drive which really helped us since we only have one auto. The repair was done correctly and timely after all the red tape was cleared through endurance . Well done guys More
by QUICKVIDEO
Verified Customer
April 10, 2025
Doreen is on the ball with keeping in contact with us, getting the vehicles taken care of and following through with invoicing! Keep up the good work! Lofty; Fleet Manager, Din 6, Stand and Deliver, Am getting the vehicles taken care of and following through with invoicing! Keep up the good work! Lofty; Fleet Manager, Din 6, Stand and Deliver, Amazon More
by CHANDLERK547
Employees Worked With
April 08, 2025
The City Ford service and parts department are hands down the best in our area. Very knowledgeable and courteous staff!! They go the extra mile to make sure their customers are taken care of!! the best in our area. Very knowledgeable and courteous staff!! They go the extra mile to make sure their customers are taken care of!! More
by dennisfawcett
April 03, 2025
Took my 2024 Mustang Mach E in for a firmware update. Received very quick service. Very happy. Received very quick service. Very happy. More
by S_DEAM
Employees Worked With
March 31, 2025
Rob was very helpful in my purchase of new tires. He was thorough and patient. He was thorough and patient. More
by JCOX94
Employees Worked With
March 25, 2025
Easy in and easy out. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. More
by WITTE_DENNIS
March 25, 2025
i was sastifed with the over all service that i had with city ford and audrey was very polite city ford and audrey was very polite More
by SAMMRC2020
Employees Worked With
March 23, 2025
Justin is always so helpful and wonderful to work with. I really like working with the service employees. I really like working with the service employees. More
by JANDALEBRIDGE
March 18, 2025
10K oil change & inspection - Did an online schedule for service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour t service and was told approx. 1 hour to perform. They got the car right in' we waited in a comfortable waiting area and had our car back in the hour they promised. More
by tmplnewz
Employees Worked With
March 13, 2025
They got my car done quickly and took me to and from work with their shuttle service. with their shuttle service. More
by tdstahl_04
Employees Worked With
