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City Automall Ford - Service Center
Columbia City, IN
351 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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351 Reviews of City Automall Ford - Service Center
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May 10, 2025
Second vehicle we have purchased from Ty at City Ford. Ty is amazingly helpful, answers any and all questions. He is the only person that we will deal with. Ty is amazingly helpful, answers any and all questions. He is the only person that we will deal with. More
by Angelahoward2432
May 09, 2025
Good people to work with & reasonable prices & very fast service, will be going back for furture service service, will be going back for furture service More
by DAISYBEE55
Verified CustomerEmployees Worked With
May 09, 2025
It was very easy to set up an appointment for the oil change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. change and have them pick up and deliver my car back to me. I have not seen the oil life reset on the FordPass app yet though. More
by tanmichelle44
Employees Worked With
May 09, 2025
Had a great experience at City Auto Mall from the sales department to the service department spot on!! Will recommend to anyone and everyone! department to the service department spot on!! Will recommend to anyone and everyone! More
by mikeamysmith2000
May 06, 2025
Justin is always a pleasure to work with. He is very helpful and happy. Everything is always taken care of He is very helpful and happy. Everything is always taken care of More
by JANDALEBRIDGE
May 03, 2025
Audrey was friendly, professional, and took the time to walk me through all the paperwork, which I really appreciated. The service was quick and efficient—everything was handled smoothly from start to fini walk me through all the paperwork, which I really appreciated. The service was quick and efficient—everything was handled smoothly from start to finish. Would definitely recommend! More
by brooknshoemaker
Employees Worked With
April 29, 2025
Awesome. Good friendly knowledgeable This is not an essay. Why the minimum ? Why why why Good friendly knowledgeable This is not an essay. Why the minimum ? Why why why More
by PATRICKILADA
Employees Worked With
April 14, 2025
My truck had developed a noise and was quickly diagnosed at City , I have the endurance after market insurance which did hold up the repair but was covered and was all orchestrated by Tyler. They also let m at City , I have the endurance after market insurance which did hold up the repair but was covered and was all orchestrated by Tyler. They also let me use a demo to drive which really helped us since we only have one auto. The repair was done correctly and timely after all the red tape was cleared through endurance . Well done guys More
by QUICKVIDEO
April 10, 2025
Doreen is on the ball with keeping in contact with us, getting the vehicles taken care of and following through with invoicing! Keep up the good work! Lofty; Fleet Manager, Din 6, Stand and Deliver, Am getting the vehicles taken care of and following through with invoicing! Keep up the good work! Lofty; Fleet Manager, Din 6, Stand and Deliver, Amazon More
by CHANDLERK547
Employees Worked With
April 08, 2025
The City Ford service and parts department are hands down the best in our area. Very knowledgeable and courteous staff!! They go the extra mile to make sure their customers are taken care of!! the best in our area. Very knowledgeable and courteous staff!! They go the extra mile to make sure their customers are taken care of!! More
by dennisfawcett
