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City Automall Ford

Columbia City, IN

4.9
1,916 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet source. City Chevrolet is located at 3040 E Business 30, Columbia City, IN, 46725 a convenient drive from the surrounding cities. Call us today to schedule a test drive! Columbia City and Warsaw Chevrolet Vehicle Source Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing! Large Inventory of Certified Pre-Owned Vehicles If you are in the market for a pre-owned vehicle, then look no further than City Chevrolet. We have an extensive selection of certified pre-owned cars for Fort Wayne, Warsaw and Auburn customers. We have a variety of makes and models right here on our lot. We can examine what features are high priority on your pre-owned-car. Looking for a Deal? Check out our vehicles $10,000 or Less! Our friendly sales team will help you find the best pre-owned SUV, car or van that we have to offer. Stop by our Columbia City Chevrolet dealership today to test-drive one of the used vehicles available on our lot. City Chevrolet Financing Our finance team is eager to assist you with their credit requests. We h
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3040 E Business 30

Columbia City, IN

46725

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Showing 1,916 reviews

April 16, 2023

Ty was very helpful when I bought my Fusion. I needed a car quickly and he made it happen with in my budget. More

by Hatpreston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2023

Blake was awesome! Very patient and listened to my needs!! I would definitely recommend asking for him if you need a vehicle. More

by Eric_pulley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to Blake here at City Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 15, 2023

Jordan and the sales team was very professional throughout the whole process! Would come back and buy from him again. More

by josht0412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Johnson
May 04, 2023 -

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

Lee in parts is awsome. ..always replies quickly and answeres all my questions. If he doesn't have the part in stock he quickly finds one! Thank you! More

by SHOPMOMBETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Holliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

City Automall Ford responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 15, 2023

Jordan was friendly, hospitable, and informative in my first car purchase. Mo was also cooperative and friendly in making my purchase. They were able to answer all my questions and concerns. I would highl More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Jatala , Jordan Johnson
May 03, 2023 -

City Automall Ford responded

Hannah, we are so happy to read such a great review about City Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2023

Big wow incredible service and customer care. Incredible indeed. Get the job done right quick and both right and quick. More

by Borris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorene Trammel,
May 03, 2023 -

City Automall Ford responded

Borris, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing City Chevrolet and we hope to see you again.

April 14, 2023

They were very hospitable, Zack was on the ball about finding a vehicle & calling us to come in & purchase a nice truck, without hassles,exceptional sales person. More

by rickey.hisner1254@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

April 10, 2023

Zach was so friendly and welcoming. He was also very helpful with teaching me all the little things in my new vehicle. More

by Tana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Smith
May 05, 2023 -

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2023

The atmosphere was very nice and everyone was very nice, helpful, and welcoming. Very friendly team. Although I would have liked for someone to explain to me how the car extra warranty works. Would be nic More

by cdjones2371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Sandoval, Charles Smith
May 03, 2023 -

City Automall Ford responded

Thank you for the great review! Thank you for your purchase, please reach out to Charles or David at your convenience, they are both members of our finance team. They would be happy to review the warranty with you! Have a great day!

April 08, 2023

Owner is a complete hot head. Rude beyond belief. Kasey is his name. Buyer beware. More

by adamhouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Shirey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

City Automall Ford responded

Good morning Adam. We take great pride in our customer satisfaction and go above to ensure we accomplish just that. We would certainly like the opportunity to discuss why you would have these feelings as it certainly does not fit my personality. Please call me so we can resolve your concern at 260.244.5111. Looking forward to hearing from you!

Apr 09, 2023 -

adamhouin responded

Oh that’s funny that you can’t find my name in your database considering that I bought a $50,000 Lincoln navigator from you and traded it in a basically brand new 2020 Toyota 4runner. You know the Lincoln navigator with the bad bearing that I had to replace and go out of pocket for less than 1000 miles after I bought the vehicle from you. The one that had the whole front differential taken apart and rebuilt that you didn’t disclose to me and disnt on the Carfax. The one you drove for a year (what your employee said ) or your company had for a year. The black one. The 2018. Let me try this instead ,The guy you screamed at because I supposedly drove over your sprinkler box that obviously had been smashed for a long time…. Because your employee took the parking spot that I was in the whole time we were working the deal… and you still needed to intake my vehicle so I was told to park there by your employee… he was in the car with me and I said I’ll just park here so it’s close for your boss… we didn’t get to that point, because you were too busy yelling at me and claiming that you were right… Ring a bell ?! Ultimately, you’re lucky that I even did that deal And I mean lucky. Your also lucky that I’m not smearing your name other places from my experience. But when your business sense me things to write my experience, I’m gonna take the time to do it. This response does not surprise me at all, and is par for your course ….quit deflecting your negative business tactics to other people.. Ohhhh i almost forgot, the entire light bar on the back of the vehicle has a broken seal and has water on it and that wasn’t disclosed to me And the emblem on the front does not light up either and that wasn’t disclosed..

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