City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,377 reviews
We had an excellent experience, we waited for our vehicle and it took less time than we were expecting, which was great ! and it took less time than we were expecting, which was great ! More
Got me in at my appointment time and began maintenance work immediately. Work was done quickly and professionally. work immediately. Work was done quickly and professionally. More
Great Service! ! They responded quickly and informative to all my needs and I definitely will be back!. ! They responded quickly and informative to all my needs and I definitely will be back!. More
Will made the long distance process easy as can be. They had exactly what I was looking for and it was as advertised. They had exactly what I was looking for and it was as advertised. More
Will was terrific I was on the hunt for a new (to me) explorer that was very specific. They had exactly what I was looking for and checked all my boxes. Got everything done in a timely manner and I could explorer that was very specific. They had exactly what I was looking for and checked all my boxes. Got everything done in a timely manner and I couldn’t be happier! More
I recently purchased a truck from City Ford and had an excellent experience working with Brendolyn throughout the process. From the very beginning, she was responsive, knowledgeable, and genuinely helpfu excellent experience working with Brendolyn throughout the process. From the very beginning, she was responsive, knowledgeable, and genuinely helpful. Whenever I had questions, she either provided an answer right away or took the time to dig deeper and find the information I was looking for. She even went the extra mile by contacting other Ford dealerships to try to obtain previous service records so I could better understand the vehicle's history. One thing I especially appreciated was that there was never any pressure or sales tactics. Brendolyn was professional, patient, and focused on helping me make an informed decision rather than pushing me into a purchase. Since I was buying a used truck, I had several questions about the drivetrain, engine, and transmission. Instead of brushing those concerns aside, she coordinated with the service team and had one of the mechanics come out and speak with me directly about the vehicle, its condition, and what I could realistically expect moving forward. That level of transparency and customer service gave me a lot of confidence in my purchase. Overall, I was very pleased with how I was treated and with the effort Brendolyn put into making sure I had the information I needed. If you're looking for a salesperson who is responsive, honest, and willing to go the extra mile for her customers, I highly recommend. More
Picked up my car for service. Service preformed as requested. Car was delivered back to me in a timely fashion. Pick up driver very polite. Service preformed as requested. Car was delivered back to me in a timely fashion. Pick up driver very polite. More
2 recalls one was fixed other one have to fix the screen before getting backup camera fixed before getting backup camera fixed More
went in to look at purchasing a truck, but the ultimate selection will be a better fit! selection will be a better fit! More
Will and Jeff did a terrific job handling a new vehicle for me. Trade went smooth and financing even smoother. Good place. for me. Trade went smooth and financing even smoother. Good place. More








