Citrus Motors Kia

In 2005 and the age of 54 I purchased my first "Dream Car", a Fire Red 2005 GT Mustang Convertible from Citrus Motors in Ontario CA. From the purchase of the car, having to take it into the body shop onl Car", a Fire Red 2005 GT Mustang Convertible from Citrus Motors in Ontario CA. From the purchase of the car, having to take it into the body shop only 6 months after the purchase because some completely disrespectful person keyed the entire passenger side of my beautiful long awaited dream car, to service upkeep over the years Citrus Ford was always there with a smile to make sure I was a happily satisfied customer. It so happens that I ended up having problems with my convertible top, at least once a year for the entire five years I have had the car it had to go in for repair. Even though I purchased a Platinum Exteneded Warranty that expired just this last June I had a more serious problem come up with my convertible top again in July, it was completely detaching from the back window and rear of the car which was rapidly getting worse. I went back to Citrus Ford and was fortunate enough to speak with a service rep by the name of Mario Ramos. Upon listening to my history and looking at my convertible top Mario said he wanted to check the computer to verify the history on the problems I had with this top and then he wanted to submit that history to Ford to request help repairing the damaged top due to repeated problems. He assured me he could not promise anything but he said he would do everything he could to help me get my convertible taken care of. Mario kept his word and after a week he was calling me to tell me Ford was going to pay over half of the cost of a new top and it would be under warranty. Maria knows the importance of Customer Service and gets an A+ from me. This also means that the management at Citrus is to be commended for also for supporting and retaining staff like Mario. Considering the uncertainty of our economy I have been very concerned for our American car manufactures. I am so proud to say I own one of America's finest, the Ford Mustang. Everyone that knows me knows how much I love this car and that I demand the best in it's care, Citrus Motors of Onatio California has always given me that and I would recommend them to everyone. Go Ford, keep the American Dream alive! Thank you for helping me attain mine. More

I have a 2000 ford expedition, and for the past 7 year i have been taking our family car to Richard Milbauer for all of its service needs. I have gone to other dealerships before, and have to have taken my have been taking our family car to Richard Milbauer for all of its service needs. I have gone to other dealerships before, and have to have taken my suv back for the same problem more than once, but the quality of work that Richard and his team provides is perfect every time. My family is on a very tight fix income, and the prices at Citrus are very comparable to other shops, but for the quality know your car is done right the first time is priceless. More

I bought my truck from another dealer, the only reason I continue to go to Citrus for ALL of my service needs is Dean LeBlanc. He is freindly, accurate in his pricing for me before the work is done, and is continue to go to Citrus for ALL of my service needs is Dean LeBlanc. He is freindly, accurate in his pricing for me before the work is done, and is extremely pleasant. The shop and waiting rooms are extremely clean and comfortable. Thank you. More

Always goes above and beyond. Happy customer. More

Dean provides great service every time i bring in my vehicle for service. ................................................................................................................................ vehicle for service. ................................................................................................................................................................................ More

Enrique has always been a wonderful service rep. He always returns my calls immediately, and making appointments is a breeze. His great personality and honesty make him the best service rep I have work always returns my calls immediately, and making appointments is a breeze. His great personality and honesty make him the best service rep I have worked with! I never have to worry about the quality of the work done and I know that the services I am recommended are needed and performed to the best ability possible. More

We were so pleased by the professionalism and service from the Citrus Motors salesteam. We had been working with another dealer but we were upset by the high pressure we felt from that dealer. We went to from the Citrus Motors salesteam. We had been working with another dealer but we were upset by the high pressure we felt from that dealer. We went to Citrus Motors instead because of the recommendation of a family member. At Citrus they were very helpful without using high pressure techniques. We got the truck we wanted at a price we can afford and we feel happy about the purchase instead of stressed out. Thanks, Citrus Motors. We won't go anywhere else for our next purchase and we will be recommending Citrus Motors to our family and friends. More

We are so pleased with this dealership that we will only go here for service for all our vehicles. Mario Ramos and Nick Sims do a fantastic job at keeping my truck out on the road. Best service around, we h go here for service for all our vehicles. Mario Ramos and Nick Sims do a fantastic job at keeping my truck out on the road. Best service around, we have been to several different dealerships for service and were not happy with any of them. Cirtus Motors finds the problem, communicates very well what has to be done, and fixes in a very timly manner. We have and will continue reccomending this dealership to friends and family. More

My Ford Explorer was in bad shape. the Check Charging System light and battery light was on and kept binging me! I called Citrus and spoke to Andrea and she assured me that Citrus could take care of all System light and battery light was on and kept binging me! I called Citrus and spoke to Andrea and she assured me that Citrus could take care of all my needs. Even though it was her day off, Andrea met me at the dealership at 8:30 and introduced me to Dean. Within 20 minutes Andrea explained to me what service my car needed, i agreed to the service and approx cost. Within 2 hours my car was fixed and i was on my way! Andrea and Dean were both very professional, knowledgable and friendly. That's what will keep me coming back, even though i live in Brea. I originally called Citrus because i had a very bad and costly experience with Fairway Ford in Placentia and resolved to never take my car there again. Kudos to Andrea, Dean and Citrus. You now have a customer for life! Thank You Sue Dahlstrom 714-746-3780 More

We had never purchased a used car from a dealer, and were skeptical about the process. We had to drive over 80 miles to look at a special 2003 T-bird, listed on the internet. My wife and I were very surpri skeptical about the process. We had to drive over 80 miles to look at a special 2003 T-bird, listed on the internet. My wife and I were very surprised (and pleased) with George the salesman with his knowlege, candor and helpfulness throughout the process. Management was direct and polite with no games. George was always available after the sale to help fix a few items before we took the car home too. Later, when we returned for service, Andrea worked hard to accomodate our long drive and schedule. She communicated the service issues and the work that was completed as promised. We're very happy so far with Citrus Motors and our first Ford! Thank you. More