Citrus Motors Kia

Andrea handled my concerns with my vehicle with perfesionalizm. The promptness of the department made my visit that much less stressful and I was not in the waithing area for an unexpected amount perfesionalizm. The promptness of the department made my visit that much less stressful and I was not in the waithing area for an unexpected amount of time. Andrea told me she had 2 mechanics check out my concerns and they both found it to be normal. More

i loved the service possitive Attitude as soon as I walked in, Andrea introduced her self and made it easy for me to explain the reason of my visit. i recommended my family and friends to visit citrus walked in, Andrea introduced her self and made it easy for me to explain the reason of my visit. i recommended my family and friends to visit citrus motors anytime. i will make it my first choice for repairs and services thank you for having Andrea Gage in your team. More

The problem with my Explorer was identified and resolved quite satisfactorily. I had an electrical problem and they identified the problem was with the battery. The battery was replaced on warranty. The quite satisfactorily. I had an electrical problem and they identified the problem was with the battery. The battery was replaced on warranty. The 35,000 mile service on my Explorer was done in a timely manner. Richard was very helpful and kept me informed. More

We were passing through on our family vacation to Disneyland in my 2009 Kia Sedona van when the Service Engine light came on and the van lost most of its power, anyway we frantically milked it to the Disneyland in my 2009 Kia Sedona van when the Service Engine light came on and the van lost most of its power, anyway we frantically milked it to the nearest Kia dealer - Citrus Motors. We were greeted by Bryan Galvin in the service department with a smile. He took care of our problem very fast and efficiently and got us back on the road quickly so could enjoy the rest of our vacation. Thanks Bryan and Citrus Motors. More

Sheri was very helpful and very prompt with following through. She called me several times just to let me know where things stood and the car was done exactly when she said it would be. This was my fir through. She called me several times just to let me know where things stood and the car was done exactly when she said it would be. This was my first time at the dealership and I was impressed with the cleanliness of the place and the thoroughness of the staff. More

By far Dean provided me the best service I have had an auto dealer - I could not have been happier - He gretted me at my truck - got me home quick and safe and walked withme to the cashier all the time be auto dealer - I could not have been happier - He gretted me at my truck - got me home quick and safe and walked withme to the cashier all the time being friendly and thorough. I have been with Citrus for many years and will keep coming because of Dean More

My service expierence has always be excellent with Citrus Motors. I have been dealing with Citrus for 50 years! My last 3 visits to citrus was handled by Andria in service dept. She has been excellent all Motors. I have been dealing with Citrus for 50 years! My last 3 visits to citrus was handled by Andria in service dept. She has been excellent all 3 times and so very sweet! She made my expierence with Citrus the best ever. More

Appreciated Richard's thorough, friendly, helpful service. Richard and the nice young man running the shuttle sevice are excellent examples of Citrus Ford's fine customer service. I compare other d service. Richard and the nice young man running the shuttle sevice are excellent examples of Citrus Ford's fine customer service. I compare other dealerships to you guys and let people know how much better you are than others. Thank you guys. Keep up the good work! More

After our local dealership closed, we were leary to find another dealership to take my car due to a previous experiance with another car maker . Our first try was Citrus Ford and we were sold from day one. another dealership to take my car due to a previous experiance with another car maker . Our first try was Citrus Ford and we were sold from day one. George in your service department is awesome. He answered all our questions before we had to ask. Our original time frame for getting my car fixed was all day, but as soon as George figured that it would take more than a day, he found me right away and he had a rental already lined up for me. He went above and beyond for us. Thank you Citrus Ford, you have won me over and I plan only to take my car to you from now on. More

In 2005 and the age of 54 I purchased my first "Dream Car", a Fire Red 2005 GT Mustang Convertible from Citrus Motors in Ontario CA. From the purchase of the car, having to take it into the body shop onl Car", a Fire Red 2005 GT Mustang Convertible from Citrus Motors in Ontario CA. From the purchase of the car, having to take it into the body shop only 6 months after the purchase because some completely disrespectful person keyed the entire passenger side of my beautiful long awaited dream car, to service upkeep over the years Citrus Ford was always there with a smile to make sure I was a happily satisfied customer. It so happens that I ended up having problems with my convertible top, at least once a year for the entire five years I have had the car it had to go in for repair. Even though I purchased a Platinum Exteneded Warranty that expired just this last June I had a more serious problem come up with my convertible top again in July, it was completely detaching from the back window and rear of the car which was rapidly getting worse. I went back to Citrus Ford and was fortunate enough to speak with a service rep by the name of Mario Ramos. Upon listening to my history and looking at my convertible top Mario said he wanted to check the computer to verify the history on the problems I had with this top and then he wanted to submit that history to Ford to request help repairing the damaged top due to repeated problems. He assured me he could not promise anything but he said he would do everything he could to help me get my convertible taken care of. Mario kept his word and after a week he was calling me to tell me Ford was going to pay over half of the cost of a new top and it would be under warranty. Maria knows the importance of Customer Service and gets an A+ from me. This also means that the management at Citrus is to be commended for also for supporting and retaining staff like Mario. Considering the uncertainty of our economy I have been very concerned for our American car manufactures. I am so proud to say I own one of America's finest, the Ford Mustang. Everyone that knows me knows how much I love this car and that I demand the best in it's care, Citrus Motors of Onatio California has always given me that and I would recommend them to everyone. Go Ford, keep the American Dream alive! Thank you for helping me attain mine. More