Citrus Motors Kia

Excellent Service at Citrus Motors. Ive been going here for years, but this is my first review. Whenever my truck needs service, i take it to Enrique. He is one of the best service reps i have ever dealt for years, but this is my first review. Whenever my truck needs service, i take it to Enrique. He is one of the best service reps i have ever dealt with. I would recommend him and Citrus motors to anyone. More

From the time I made the appt for service until completeion, myself and my car were handled with great customer service and care. Enrique was awesome! He called when he said he would and was also completeion, myself and my car were handled with great customer service and care. Enrique was awesome! He called when he said he would and was also very informative and patient. Citrus came highly recommended by co-workers and I will definitely make the same recommendation. More

I had a problem with my 2005 Ford F250 and had called the dealership for advice. I was given a random service advisor named Enrique. I explained my situation and told him I had purchased an extended warran dealership for advice. I was given a random service advisor named Enrique. I explained my situation and told him I had purchased an extended warranty. He basically told me that my warranty didn't cover towing it didn't cover this and it didn't cover that(I had bought the premium warranty sold by Citrus)of course I was very upset and thought I had been taken by them because of the terrible warranty I had purchased. I had a bad experience in the past with another dealership that sold me an aftermarket warranty on a new vehicle and it basically did not cover it when I needed major repairs. After being extremely upset by Enrique I found out who my previous advisor was and that had assisted me in the past and sold the warranty to me in total confidence. Brian Meschon assured me that warranty I purchased was excellent and that he would take of the problem immediately. I took my vehicle in the same day and it was diagnosed not only for the problem I had called about but another problem as well. He set me up with a rental car and told me that all repairs would be covered by my warranty. He kept me apprised of the status of the vehicle and it was completed in the time span he promised. The warranty covered all repairs as well. I was very thankful and relieved that the product I purchased was exactly as it was sold. Brian stepped up and handled this situation professionally and very well. He knew exactly what he was selling and handled this tense situation with expertise. I am very happy with Citrus and would now because of Brian recommend this dealership to family and friends. More

I highly recommend Citrus Motors for any of your servicing needs. The people are always very helpful and courteous. Even though I didn’t purchase my car from this dealership I rely on Citrus Motor servicing needs. The people are always very helpful and courteous. Even though I didn’t purchase my car from this dealership I rely on Citrus Motors for service. Their location is convenient and their hours are very accommodating. Especially being open on Saturday, the dealership that I purchased my car from is not open on Saturday. My last service advisor was Sheri Prince who was a true pleasure to work with. Repairs were made exceeding my expectations on price and on time. Great job! More

Always a great experience with the Service Department. Sheri goes above and beyond in her attempts to not only satisfy the customer, but to also make recommendations for future service needs. Customer S Sheri goes above and beyond in her attempts to not only satisfy the customer, but to also make recommendations for future service needs. Customer Service - Sheri could be a role model for many others. More

I had a great service after Enrique had called me about the problem with my truck he had invited me down to take a look at my truck before any work started when i arived they had put it up on a lift and i the problem with my truck he had invited me down to take a look at my truck before any work started when i arived they had put it up on a lift and i met with Nick Sims who showed me what was going to take place this was inportant to me. by taking it to Ford i know the work was done write. i pull a 36 ft 5th wheel trailer so i fell better taking it to some one who know how to fix it the fist time. thank you Enrique and thank you Ford More

Good fast service. Have confidence in this service department that if there is problem with my car, it will be taken care of. In the past they have been very thorough in diagnostics and suggestions fo department that if there is problem with my car, it will be taken care of. In the past they have been very thorough in diagnostics and suggestions for repair. Have not over stated parts or service needs. The dearler is also close to my office and I Can get my car in and out very quick. More

Enrique Velez gave me 5 star treatment. He clearly explained what my car needed in terms of repairs. He worked hard to have the car ready in only a few hours. He arranged that I was returned to my hom explained what my car needed in terms of repairs. He worked hard to have the car ready in only a few hours. He arranged that I was returned to my home and picked up from my home. He worked hard to obtain a 10% discount. He did this in spite of the fact that I had no coupon. I highly recommend Enrique Velez. More

Brian Meschon, my service advisor took care of me as far as great service and did what he promised me, Brian had my vehicle back to me in a timely manner. I had the motor replaced and a new transmissiom u as great service and did what he promised me, Brian had my vehicle back to me in a timely manner. I had the motor replaced and a new transmissiom under warrantee repaired. The truck runs great and I have no problems. When I called him for service and he handled everything making me confident that the job will get completed to my satisfaction. More

had an issue the other day with having to return my daughters car. went to return it today and was met by dustin and i am assuming the general manager.. needless to say they absolutely rectified the is daughters car. went to return it today and was met by dustin and i am assuming the general manager.. needless to say they absolutely rectified the issue and my daughter has her car. yesterday i wouldnt have recommended this dealership to anyone but because of their concern for my daughter and doing the right thing i will always do my business with these gentlemen. the owner of this dealership (although i didnt meet him personally he was busy)made my experience a great one and i am thankful to him for the way he handled this situation. thank you to all 3 of them.. fantastic...... More