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Ciocca Nissan of York
York, PA
517 Reviews
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517 Reviews of Ciocca Nissan of York
November 19, 2013
Excellent customer service. They were very professional. It was pleasure working with them. They were able to get us everything we wanted. I would highly recommend them. It was pleasure working with them. They were able to get us everything we wanted. I would highly recommend them. More
by Dlugo
Employees Worked With
anthony d lugo
November 19, 2013
I wanted a new car for a while and I have a good experience with Nissan vehicles before. Mr. Montague was friendly and so helpful in what I was looking for. He try his best to find a awesome price t experience with Nissan vehicles before. Mr. Montague was friendly and so helpful in what I was looking for. He try his best to find a awesome price that I could afford.... also, he stay until 10:30 pm to finish up the paper work and get the car out the door. Thank you Mr. Montague and I love my new Rogue! More
by CeliaR
November 19, 2013
While the people were friendly, they were not full disclosure people. When we signed the paperwork for the Apple Nissan people to seek financing, from that moment forward we were in the dark. We would disclosure people. When we signed the paperwork for the Apple Nissan people to seek financing, from that moment forward we were in the dark. We would have appreciated their having advised that their policy was to send out a literal SPAM of applications in our name to over a dozen different lending institutions. We would not have allowed that. We expected to be dealing with Nissan's financing group. After all, we have financed three other Nissans through Nissan Finance. Instead, our financial information went out in a carpet bombing of banks, resulting in about twelve separate loan inquiries in EACH of mine and my wife's name (for a total of about twenty-four applications for financing IN ONE DAY. Consequently, we each experienced a drop in our credit rating--not what I would have allowed. My credit rating took a ten point hit, and my wife's took a 25 point hit, dropping her from Excellent to Very Good in Experian and TransUnion. (And this is before the new loan is included! We stated our preference for Nissan financing up front, and if that was not possible, we would have asked for an incremental search, rather than applying to as many banks as possible all at once. We feel blind-sided and somewhat grifted by the Apple Nissan process. If you plan on using their service, do yourself a favor and shop around first and get your financing up front. If you expect them to finance in a transparent manner, you too can be surprised and hurt financially. Oh, by the way. I think it is a cheap shot that I am forced to open a DealerRating account to be able to submit this survey. More
by dmussatti
Employees Worked With
finance department Michaela
November 17, 2013
I purchased a vehicle on 11/15/13 at Apple Nissan. From the moment I arrived at the dealership I was greeted & treated with the utmost respect & warm sentiment from everyone I encountered. ost&aawesome exp the moment I arrived at the dealership I was greeted & treated with the utmost respect & warm sentiment from everyone I encountered. ost&aawesome experience it was. Andre, Internet Mg. answered all my questions & provided exceptional customer service. Andre & Jim, Used Car Mgr they worked diligently on getting the best deal for me. Kayla, F.I. Mgr processed & explained my purchase with much care & professionalism. Jimmy, Salesman was very courteous & friendly. Last but not least kudos to Bob , GM for putting together a winning team whuch provided an exception customer experience. Thanks Apple Nissan..I love my vehicle!! More
by jhbhonda
Employees Worked With
Jim Toole, Kayla Hilbert
November 15, 2013
My Husband and I are simple people, but we do expect a certain amount of customer service when it is required. The team at Apple Nissan is the epitome of customer service! Without going into too many deta certain amount of customer service when it is required. The team at Apple Nissan is the epitome of customer service! Without going into too many details, buying a car from these guys was the single most wonderful example of customer service we've seen...EVER!!! We love the Frontier! THANK YOU!!! More
by kjruck
Employees Worked With
Jay Latko
October 22, 2013
Our experience with Apple Nissan, Calvin, and Kayle was great. They were friendly and accommodating throughout the whole process, I will recommend this dealer and these staff members to anyone in the futur great. They were friendly and accommodating throughout the whole process, I will recommend this dealer and these staff members to anyone in the future car buying market. More
by ryans29
Employees Worked With
Calvin Hagner, Kayla Hilbert
October 03, 2013
Me and my wife bought two vehicles from Bailey at Apple Nissan. She was so kind and helpful that we entrusted her with the first car purchased by our son. She made the experience very smooth and enjoyabl Nissan. She was so kind and helpful that we entrusted her with the first car purchased by our son. She made the experience very smooth and enjoyable. We look forward to sending our friends and family to Nissan in the future. Thank you James, Nikki, and Blake Keiser More
by keiser2123
October 02, 2013
Outstanding friendly customer service; courteous and respectful without any undue pressure; no nonsense pricing; communicated well both via e-mail and phone. Ron was an excellent sales person. Dealersh respectful without any undue pressure; no nonsense pricing; communicated well both via e-mail and phone. Ron was an excellent sales person. Dealership could have done a little better in cleaning car when delivered - windows streaky and some debris in vehicle More
by pdhein
Employees Worked With
Jim Toole
September 23, 2013
Have dealt with dealership for last 20 years and they have always been helpful, friendly and accommodating, always driving to get the best deal for their customers, would recommend to anyone. have always been helpful, friendly and accommodating, always driving to get the best deal for their customers, would recommend to anyone. More
by speedygirl64
