Ciocca Nissan of York

I believe Martin was the man who waited on me at the counter. Anyway, I was very pleased by the friendly and fast assistance with my problem. I was planning to buy tires at a local tire dealer and reali counter. Anyway, I was very pleased by the friendly and fast assistance with my problem. I was planning to buy tires at a local tire dealer and realized i didnt have the wrench for the locking lug nuts on my pathfinder. Martin very quickly removed the old nuts and had a new set put on. I was also provided with the necessary wrench for future work. I was on my way very quickly and very pleased. I use this dealer ship at least 1-2 times a year and I am always very satisfied with the service. Thanks to this dealership for your quality and speed!!! More

From the moment I walked in I was taken very good care of. I did not feel pressured to buy anything and the team worked very, very hard not only to get me the price I wanted to pay for my new Rogue, but of. I did not feel pressured to buy anything and the team worked very, very hard not only to get me the price I wanted to pay for my new Rogue, but to get me better financing - and they did! I would most highly reccommend this dealership and I will be going back to get my new car in the future! More

Well, after an initial overall negative experience I am pleased to say that things have improved. I really am quite amazed that these folks cared enough to attempt to fix the issues that I was having with pleased to say that things have improved. I really am quite amazed that these folks cared enough to attempt to fix the issues that I was having with the used SUV that I purchased. Thanks to Dennis in service department for taking this issue personally! I was impressed to see that my first review was taken to heart and that you made the effort to make things right. That really meant a great deal as I've been so discouraged with the level of customer service at so many places. Not many people would've taken the time to make things right with a "disgruntled customer", so "thank you"! Thanks to Pete and Jim for working to earn my trust after several set backs. Thanks for the loaner vehicles while you tried to make my "new" one right, thanks Pete for the Sheetz gift card, thanks for not making me feel like a pest, thanks for not being satisfied with "not good enough". *** 1/25/12 UPDATE Just got a call from Dennis in service. Wow! I am so glad that I had the opportunity to meet him! After a difficult start, I am very happy to say "thanks for your service!" Thanks Apple Nissan...very discouraged at first, and now I am very happy. More

After writing an earlier review on 12-23-2011 of dissatisfaction I was contacted by Mr Dennis the service manager on 12-26-2011 and he was happy to take care of all of our needs and we are standing dissatisfaction I was contacted by Mr Dennis the service manager on 12-26-2011 and he was happy to take care of all of our needs and we are standing by for a call to let us know when to pick our car up. We may have gotten off to a rough start but thanks to Apple Nissan commitment to customer satisfaction they gladly accomodated us and we are truly grateful. Well done Apple Nissan. More

I agreed to a deal with the salesman and the Sales Manager. Planned on coming back later that afternoon to pick up car. They would not honor what we agreed too. The salesman stated that the manager Manager. Planned on coming back later that afternoon to pick up car. They would not honor what we agreed too. The salesman stated that the manager did not understand the deal when he agree too it. The Sales Manager had no problem when we discussed the purchased. He asked what it would take to make the deal. I stated what I would accept which was over 10% more than I wanted to pay. We shook hands on the deal and he informed the saleman to make it happen. Later they refuse to honor our agreement. More

Jimmy was a great salesman to work with. Very knowlegable individual and was about to show me how everything in my new car worked. They even let me have the car all weekend before I bought it. knowlegable individual and was about to show me how everything in my new car worked. They even let me have the car all weekend before I bought it. Overall I'm very pleased with my experience at Apple Nissan and with Jimmy, I highly advise going to these guys first before all others! More

Jimmy was extraordinarily helpful in our vehicle purchase. Nothing like Angela M. over at apple chevy. Very smooth transition. Very knowledgeable and negotiable. I left very confident that I got the purchase. Nothing like Angela M. over at apple chevy. Very smooth transition. Very knowledgeable and negotiable. I left very confident that I got the best possible deal. Not to mention he was very friendly and courteous. More

We originally came in to test drive a Rogue. When we got back to the dealership I asked about a Altima. He said he had one that only had 700 miles on it. We test drove it and sat down with him for him to back to the dealership I asked about a Altima. He said he had one that only had 700 miles on it. We test drove it and sat down with him for him to show us the payments. I explained that I wanted to test drive some other models of AWD vechicles and John came over and asked what it would take to sell a car. We were not trading in my car because it was only worth maybe a few hundred dollars - had 230,000 miles, a bad transmission, burning oil, they offere us 3,000 trade in for it. So we bought an Altima. Everyone was great - it was right on closing time and they stayed late. I would recommend this dealership to anyone. More

We have bought 3 vehicles at Apple Nissan and are about to buy the 4th. They are a friendly pleasurable bunch to do business with and we've never had a problem with this dealership. We were in for an oil to buy the 4th. They are a friendly pleasurable bunch to do business with and we've never had a problem with this dealership. We were in for an oil change and to have fog lights and vent visors installed on the Juke today. Everyone was pleasant as always and the work was done properly and efficiently. I'll be back in a week or so to buy my new Frontier. Dwayne and Mike from Hanover, Pa. More