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Ciocca Honda of Harrisburg
Harrisburg, PA
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1,229 Reviews of Ciocca Honda of Harrisburg
Great customer service Matt was very patient with us through the decision process. He asked questions so he could better understand what we were looking for. He showed us Matt was very patient with us through the decision process. He asked questions so he could better understand what we were looking for. He showed us several vehicles and wanted to make sure that we got the vehicle that was right for us. More
Great Car Experience! The over all experience was wonderful! Matt Buller was very knowledgeable about his product. He took the time to explain everything. His patience w The over all experience was wonderful! Matt Buller was very knowledgeable about his product. He took the time to explain everything. His patience was outstanding while I tried to make up our minds. Come back review very thing a second time and thinking more and still trying to make up our minds, Matt at no time pressured us into buying something we did not want and listen to everything we said we wanted. The company was outstanding in everyway to assist us in our car purchase. They even made sure our dog was welcome and had a treat. More
Repeat customer Bought third Ridgeline from this dealer. Live in Schuylkill Co. and come back again and again. Treated well and good salesmen. Made car buying a good Bought third Ridgeline from this dealer. Live in Schuylkill Co. and come back again and again. Treated well and good salesmen. Made car buying a good experience. More
Good Deal Fast and fair deal. I was Treated with respect. I was not spoken"down to", spoken to in clear laymans terms. I was given clear details about the vehic Fast and fair deal. I was Treated with respect. I was not spoken"down to", spoken to in clear laymans terms. I was given clear details about the vehicle. More
Great Experience Such a wonderful staff. They listened to what I was looking for and delivered. I purchased my first Honda Pilot and they all made the experience a me Such a wonderful staff. They listened to what I was looking for and delivered. I purchased my first Honda Pilot and they all made the experience a memorable one. I just LOVE my new car. More
So far we are very satisfied with our Honda CRV. Very impressed with Matt's expertise and demeanor. He seemed to want to please us and meet our demands. John Manson was very instrumental in our fin Very impressed with Matt's expertise and demeanor. He seemed to want to please us and meet our demands. John Manson was very instrumental in our final decision to purchase our vehicle, giving us a pretty good deal. All in all we are pleased with this whole experience. More
Outstanding Customer Service and Satisfaction While Honda continues to provide quality vehicles for customers to choose from, to be honest, I was not intending to complete a purchase the evening t While Honda continues to provide quality vehicles for customers to choose from, to be honest, I was not intending to complete a purchase the evening that I stopped at Ciocca Honda. I did not have a pre-arranged appointment, but that did not deter the Ciocca staff from promptly assisting me in my decision-making process. James Jimenez went above and beyond what one would expect by returning to the dealership after he had completed his work day to be available to assist me with the document processing and financing aspects in case I needed those services. When I arrived that night, I had not even decided whether I wanted to lease a vehicle, purchase a new one, or opt for a used car. Salesman Tyler Lewis spent the time with me discussing my options, talking through my needs and thoughts about the different vehicles available. While on the various test drives, Tyler answered my very direct questions about various aspects of each vehicle specifically and honestly. He had excellent knowledge of the vehicles I was considering. Both James and Tyler conducted themselves in a very courteous and professional manner, answered my many questions regarding the options available and assisted me in becoming comfortable with actually making a decision right then. I would recommend anyone interested in a car, whether it be to lease a vehicle or to make a purchase, to visit Ciocca Honda and work with their superior staff. More
Dodge truck Was out looking for a vehicle for our daughter and got sidetracked when we saw the Dodge truck ended up leaving with the the truck Was out looking for a vehicle for our daughter and got sidetracked when we saw the Dodge truck ended up leaving with the the truck More
Melanie is the best I've had very good service at Ciocca, and usually work with Melanie, as she knows our vehicles well, and always has a smile on her face. I've had very good service at Ciocca, and usually work with Melanie, as she knows our vehicles well, and always has a smile on her face. More
Extremely professional, friendly and hard working Everything about our experience was wonderful! We stopped by on a whim due to our car being at another dealership for a recall repair that was going t Everything about our experience was wonderful! We stopped by on a whim due to our car being at another dealership for a recall repair that was going to take 7 months to resolve. We ended up walking out the doors with a beautiful Honda Pilot. Dylan was a friendly and very professional sales associate. He did everything he could to make our experience comfortable and very pleasant. He answered all of our questions and was very knowledgeable about the vehichles. We told him our exact "wants". Everything from seating, budget, mileage, all the way down to car color and interior color. They happen to the exact Pilot on the lot that checked every single one of our boxes. We couldn't have asked for anything better. We feel so blessed that everything came together the way it did and so thankful for all of Dylan's hardwork--the guy literally runs from area to area to make sure he gets what you need as quickly as possible. Top notch customer service at Ciocca!! Byran helped pull all of the financials and paper work together. Byran is extremely friendly, caring and organized. The most dreaded process of paperwork in buying a new car was made so simple with Bryan's expertise and organization. He explained everything and gave visuals that allowed us to see the benefits and downsides of the different warranty plans. In the end we chose the Platinum option based on the extreme thought and care that Honda and specifically Ciocca Honda offers their customers. We walked away feeling so blessed and a little spoiled!! We are so happy we decided to stop in--we had no idea we would be walking away with a new vehicle. But these guys are good and made it all come together for us! THANK YOU CIOCCA TEAM and specifically DYLAN AND BRYAN! Chris and Christa Wagner More