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Ciocca Honda of Harrisburg
Harrisburg, PA
1,240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,240 Reviews of Ciocca Honda of Harrisburg
May 04, 2017
Excellent service received We purchased our 2014 Honda CRV nearly a year ago and had only put about 5,000 miles on it but we took it in for the yearly inspection and an oil chan We purchased our 2014 Honda CRV nearly a year ago and had only put about 5,000 miles on it but we took it in for the yearly inspection and an oil change last week. We conveniently made the appointment on line but called to move it up a few hours when we realized we could get there earlier (we live 2 1/2 hours away). We were treated very nicely by both the receptionist and Chris (the service tech). The work was done in a little over an hour while we waited in the waiting room. Everyone was very professional and we were on our way after a very good experience. We would definitely recommend this dealership and continue to give them our business in the future. Thanks Ciocca! The Hertleins More
by The Hertleins
Employees Worked With
Chris Schwartz
May 02, 2017
Friendly and knowledgeable staff Our salesman, Dylan first listened to what we were looking for and identified three vehicles that met our needs. He gave us time to test drive the car Our salesman, Dylan first listened to what we were looking for and identified three vehicles that met our needs. He gave us time to test drive the cars and consider all the alternatives. He followed-up frequently without putting pressure on us. He was very knowledgeable about the cars and believes in the products he sells. The rest of the people we worked with were also very friendly, knowledgeable and professional. More
by Dave J
Employees Worked With
Bryan Rodas, Dylan Onufrak, Graham Horst, John Manson
April 27, 2017
Very Professional In our experience at Ciocca Honda we found the sales and the financing staff to be very knowledgeable and professional. Matt was patient in working w In our experience at Ciocca Honda we found the sales and the financing staff to be very knowledgeable and professional. Matt was patient in working with us, especially when it came to deciding about our trade-in vehicle. John also was a great help in that decision, too. Matt knew about all the bells and whistles on the new car, and took ample time to explain them to us. In financing, Bryan carefully explained all the options and worked with us to fit everything into our budget. All in all, this was a very pleasant buying experience. More
by Luv2dryv
Employees Worked With
Bryan Rodas, Matt Buller, John Manson
April 26, 2017
New Elite Honda Odyssey 2017& Honda CRV EX Like the guys here, especially Dylan & Brian, you both worked very hard to change my mind for earning a new Honda Odyssey Elite 2017, and within a wee Like the guys here, especially Dylan & Brian, you both worked very hard to change my mind for earning a new Honda Odyssey Elite 2017, and within a week, we have to come back to buy a first car for my son (Junior college). Thanks for your friendly, working hard and always understand your customer's needs. . Thank you for all your help, Dylan & Brian. I will recommend my friend and family come to you in the future. Well, buying 2 new cars within a week, my plan on kitchen probably has to push back to next year.... LOL More
by daisy70
Employees Worked With
Bryan Rodas, Dylan Onufrak, Graham Horst
April 26, 2017
Very Impressive It had been a while since I purchased a vehicle from a dealership. I wasn't sure what to expect. My experience at Ciocca Honda exceeded my expectation It had been a while since I purchased a vehicle from a dealership. I wasn't sure what to expect. My experience at Ciocca Honda exceeded my expectations (I'm hard to please). Why did I had such a positive experience? I can sum it up in one word...'Service.' I was greeted by Matt Buller who assisted me with my purchase of a Honda CRV. Matt wasn't pushy, in fact what impressed me the most was his knowledge of his product (I tried my best to stump him with questions, but without a doubt he knew his vehicles). I fancy myself an informed person with good negotiation skills, but the process was so easy and customer oriented I didn't need stress. Matt was service oriented without being pushy. He listened rather than giving me a canned sales pitch. I had a slight rattle sound with my vehicle after purchase. No problem, Graham in the Service department took care of the issue in quick order. Great overall experience at Ciocca. More
by HappyGuy
Employees Worked With
Matt Buller, Graham Horst
April 24, 2017
Easy, friendly,kind! Matt Buller made this experience as easy as possible. He took time getting to know exactly what I was looking for and needed in a vehicle. He went ove Matt Buller made this experience as easy as possible. He took time getting to know exactly what I was looking for and needed in a vehicle. He went over and above to help me find just the right car. John helped explain the financing options clearly and helped to make it work for my budget. Bryan Rodas in finance was pleasant and friendly. I have already recommended this dealership and Matt to several other people I know who are in the market for a new vehicle. Thanks so much for making it a great experience!!! More
by Jess_Koller
Employees Worked With
Bryan Rodas, Matt Buller, John Manson
April 21, 2017
New Honda CRV I totaled my car in an accident and found the car I wanted to Ciocca Honda in Harrisburg. I was able to test drive the car and do all of the paperwor I totaled my car in an accident and found the car I wanted to Ciocca Honda in Harrisburg. I was able to test drive the car and do all of the paperwork in a very reasonable amount of time and never felt rushed. Tom Calianno and Joe Barone were wonderful and took great care of me, as well as Bryan Rodas, the finance manager. I would highly recommend this team to anyone looking for a Honda. More
by Shannon Ehret
Employees Worked With
Joe Barone, Bryan Rodas, Tom Calianno
April 19, 2017
Most Painless Car Buying Experience We've Had We leased a 2017 Honda Pilot from Matt and the experience was smooth and painless from start to finish. Multiple employees stayed late to complete our We leased a 2017 Honda Pilot from Matt and the experience was smooth and painless from start to finish. Multiple employees stayed late to complete our sale without complaint and never made us feel like a hassle or inconvenience. Even hours past closing we never felt rushed and Matt and James took all the time we needed to review everything in detail to ensure we were comfortable with our new vehicle. We very much appreciate how much care they put into every aspect of the process from the hospitality when we first entered the door to happily taking on a late night. More
by ChrisandEmily
Employees Worked With
James Jimenez, Matt Buller
April 17, 2017
Car Buying Made Easy! Ciocca Honda is the most competitive dealership! They have a great selection of vehicles and browsing their inventory online was a breeze. Matt Bull Ciocca Honda is the most competitive dealership! They have a great selection of vehicles and browsing their inventory online was a breeze. Matt Buller is a great salesman, he understood what we were looking for and gave us a great bottom line price on a car right away. Matt knows how to get a deal done and his friendly personality made the experience even better. Thanks again Matt! More
by Greg & Sarah
Employees Worked With
Melanie Kuzma, Matt Buller, Troy Nelson, John Manson
April 16, 2017
Sales pitch was unrealistic and misleading.. VERY BAD EXPERIENCE!!! The salesperson, Dan, was a fast talker and clearly wanted to promise us whatever it took to get the sale. He did a great job VERY BAD EXPERIENCE!!! The salesperson, Dan, was a fast talker and clearly wanted to promise us whatever it took to get the sale. He did a great job convincing me that even though my credit union told me that I had to wait for my insurance check to clear to get a new loan, he could get his financial manager to "work his magic and get me the loan with the remainder of my loan balance worked into it!" My wife and I were skeptical, but went along with him, because he was so insistent! So when a price agreement was reach, the financial manager came to us and told us the he couldn't make it happen and that doing that deal would be "shady!" So at this point, the salesperson has wasted over two hours of our time. Now the salesperson and financial manager are trying to convince me to take a higher interest rate to complete the sale, clearly their angle from the start! Both see that they cannot convince me with their sales tactics, so they called John, the sales manager in so he can apologize too. I explained to all three men that I was not happy with their antics, but all I got was more apologies!!! I explained that apologies couldn't give me my two hours back, and that I could have purchased the vehicle from them Monday after talking to my credit union. Instead I was pitched the idea that the financial manager could get the deal done at a higher interest rate, by financing 125% of the vehicle price. This was never an opinion to me, but they thought they could talk me into it! At this point, I asked them to stop wasting my time and John the sales manager said "thank you for coming in!" I was beyond frustrated with the whole ordeal and was more then willing to end my visit! I do not recommend this dealer to anyone, they are "shady" and that was their description (the financial manager), not mine. DO NOT WASTE YOUR TIME!!! Here is the kicker, the vehicle has to be moved in ten days (already there 50 days) or they will start losing money on the vehicle (a little secret dealers do not want you to know, 60 days is the max), and the salesperson Dan said they were very motivated to sell it, but they made no true attempts to make it happen for us, just offered sales pitches and tricks. Just saw that they dropped the price on the vehicle today, soon they will be at the point that selling me the vehicle would have earned them a profit, but they lost out, because they are a misleading, manipulative business! DISHONEST!!! More
by Seagram1
Employees Worked With
Dan, not sure of last name. He was a salesperson., Troy Nelson, John Manson
